On Monday, August 11, 2003, at 10:55 PM, Neil Lee wrote:
@ 09:37 on 10/08/03, Mike Pinkerton ([EMAIL PROTECTED]) said:
Mike (or Chris) - what kind of help would be the most, er, helpful? I've
got a week where I'm just hanging out and relaxing before I start work
again, so if there's anything I can do to help with weeding through the
bugs, let me know.
I see Jasper's been busy and also posted a bug list, but here's what I'd be looking for folks who are new to bugzilla to be doing.
1. Go through open bugs (Unconfirmed, New, Assigned, Reopened) and if someone besides me hasn't said "works for me" or "still a bug" in the last month try to test and then make a comment to that extent. I do on occasion, but I'm a little hesitant to just resolve a bug WFM on my own without at least one comment from someone else. Bite off small chunks (e.g. check only one "component" at a time) so you don't feel overwhelmed.
2. If there isn't enough info in the bug to understand how to test, or you need more detailed steps to try to test its ok to comment that way and ask the reporter for more details - asking for something that's been asked for a while ago but never given is perfectly fine. (although with the really old bugs you probably wont hear anything back)
3. In the case of display and 'page x not working' type bugs (a) try the page in a Mozilla nightly as well and post if there's a difference (b) if there isn't a reduced testcase try and make one if you're so inclined and attach it to the bug.
4. if you think you've seen the bug report elsewhere say something like "i think this is a duplicate" and if you can remember the bug number that would be extra great.
And this isn't really rocket science either. As you start going through buglists you'll start to get a better feel for the various states bugs are in, what is needed, what really needs to be tested carefully or needs more detailed in, etc. etc.
-- [ Chris Casciano ] [ [EMAIL PROTECTED] ] [ see things @ http://www.placenamehere.com ] [ read words @ http://www.chunkysoup.net/ ]
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