Dear Subscriber, Welcome to the ZDNet IT White Papers newsletter-your weekly highlights of the most important white papers and case studies recently posted in ZDNet's White Paper library. In this edition, we present white papers on Email Security, Database Management, Voice Recognition, IP Technologies, Bandwidth Issues, Denial of Service, Customer Support Services, Outsourcing and Storage Management.
********************** ADVERTISEMENT *********************** Email Security Intelligence Report MessageLabs Intelligence is the leading source for email security news, information and data. Providing a range of information on global email security threats, the service is based on live data feeds from MessageLabs global messaging infrastructure, which scan tens of millions of emails daily, offering the latest and most comprehensive data and analysis. Download the whitepaper today! http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12405/0/ ************************************************************ This Week's Top White Papers: CATEGORY: DATABASE MANAGEMENT TITLE: Creating Really Simple RSS From a Database COMPANY: MKS DESCRIPTION: This paper explains how with just a few tools from MKS Toolkit, one can create an RSS feed from information in a database that lets one share this information with the rest of the World Wide Web. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12507/0/ CATEGORY: VOICE RECOGNITION TITLE: VoiceXML Solution From VoiceGenie and Intel Delivers Open, Standards-Based Voice Services Platform COMPANY: Intel DESCRIPTION: Speech is playing an increasingly important role in both the enterprise and service provider market segments, making it one of today?s fastest-growing technology areas. Improvements in advanced speech recognition technologies have brought new applications into mainstream use - particularly in the area of open, standards-based approaches using Voice Extensible Markup Language (VoiceXML). LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/9906/0/ CATEGORY: IP TECHNOLOGIES TITLE: Managing Your IP Telephony Environment COMPANY: Hewlett-Packard DESCRIPTION: Download this white paper to learn how management tools are required at every stage of migrating an enterprise to IP telephony, and how HP offers these management tools that can help every step of the way. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12508/0/ CATEGORY: BANDWIDTH ISSUES TITLE: Optimizing Bandwidth at Microsoft COMPANY: Microsoft DESCRIPTION: This paper focuses on the strategies Microsoft IT developed to maximize bandwidth efficiencies, and enhance forecasting. Success in these strategies in turn enabled IT to negotiate favorable vendor relationships and reduce operational costs. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12509/0/ CATEGORY: DENIAL OF SERVICE TITLE: Defeating DDoS Attacks COMPANY: Cisco Systems DESCRIPTION: Distributed denial-of-service (DDoS) attacks are a real - and growing - threat to businesses worldwide. Designed to elude detection by today's most popular tools, these attacks can quickly incapacitate a targeted business, costing victims thousands, if not millions, of dollars in lost revenue and productivity. By adopting new purpose-built solutions designed specifically to detect and defeat DDoS attacks, businesses can keep their business operations running smoothly. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12510/0/ CATEGORY: CUSTOMER SUPPORT SERVICES TITLE: The Business of Online Support: Achieving Your Competitive Support Advantage COMPANY: Netopia DESCRIPTION: Today's enterprises are increasingly turning to real time web-enabled technology as the primary means to reduce support costs and increase customer satisfaction. This white paper explores how the optimum web support application will provide multiple channels of support that quickly and reliably manages complex support calls, web-self service escalations, and on-going communication. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/9427/0/ CATEGORY: OUTSOURCING TITLE: Real World IT: TechRepublic's Guide to Dedicated Hosting COMPANY: Interland, Inc DESCRIPTION: It may seem simple, yet it's often overlooked. Many organizations struggle to select the most appropriate dedicated Web hosting provider for their needs. TechRepublic's Guide to Dedicated Hosting reviews nine elements you need to nail down, and ten questions you need to ask of prospective vendors, before selecting a host. The guide also examines whether your organization should outsource DNS services, key factors in selecting Web server hardware, and addressing proper facilities when developing a disaster recovery plan. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/12511/0/ CATEGORY: STORAGE MANAGEMENT TITLE: Cisco Data Centre Networking White Paper COMPANY: Cisco Systems DESCRIPTION: This white paper looks at Cisco's data centre networking solutions and how they address the common business goals of improved productivity, business resilience and agility. LINK: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/7315/0/ ************************************************************ For additional White Papers in these and other categories, please visit: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/2796/0/ The email address for your subscription to this newsletter is [EMAIL PROTECTED] To unsubscribe from this newsletter please visit: http://newsletters.zdnetuk.cneteu.net/t/32273/1427290/754/0/ If you have any questions or comments, or are having problems receiving our emails and would like to inform us, please email us at mailto:[EMAIL PROTECTED] ------------------------ Yahoo! Groups Sponsor --------------------~--> Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar. Now with Pop-Up Blocker. Get it for free! http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/BCfwlB/TM --------------------------------------------------------------------~-> <a href=http://English-12948197573.SpamPoison.com>Fight Spam! Click Here!</a> Yahoo! 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