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THE ADVICE LINE: BOB LEWIS                      http://www.infoworld.com
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Wednesday, September 8, 2004

LATEST WEBLOG ENTRIES
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* Building and buying, small style
* Dressed for perplexity

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BUILDING AND BUYING, SMALL STYLE
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Posted September 7, 8:41 AM Pacific Time

Dear Bob ...


In a recent Advice Line you referred to the "buy when you can, build when
you have to" philosophy that dominates IT these days. That's fine for a
large enterprise that can afford to implement an ERP system. How about
us small shops? Is that still the right way to look at IT architecture -
with IT playing the part of integrator more than developer? Or does the
situation change when the size gets small?


- Grasshopper


Dear Minty ...


Quite the opposite, I'd think. For the most part, a small business has
fewer resources than a large one for custom development. The better news
is that small businesses can make use of less-expensive, feature-rich
alternatives that large enterprises have to reject because of their lack
of scalability.


A simple example is Act! - still the most popular sales force automation
package when viewed from the perspective of people who actually sell. A
small business can base its sales effectiveness automation on it, where
a larger one has to go to something larger and more cumbersome.


The best news of all is that a small business rarely needs the level of
sophistication that a larger one needs with respect to integration. A
large enterprise probably needs a combination of ETL (Extract, Translate
and Load) tools (for batch, point-to-point integration); EAI (enterprise
application integration) software for many-to-many real-time
transaction-level integration; and data warehouse/data mining/business
intelligence systems for consolidated analysis.


A small business, in contrast, can probably do very well establishing a
single, consolidated data store. It can feed this batch-mode from its
purchased applications (Act! being an example) and use it for all
reporting, and to synchronize redundant data fields.


The difficult part for IT in a small business is forgetting the ongoing
expense associated with development. A programmer in this kind of
environment can easily spot a business opportunity for automation and
build a solution in Access or some other rapid development tool. The
result is very effective and perfectly tailored to the business.


Then the programmer leaves, and somebody else has to figure the thing
out. It's generally a better idea in the long run to buy something
that's close enough.


- ...

For the full story:
http://newsletter.infoworld.com/t?ctl=892F85:2B910B2


DRESSED FOR PERPLEXITY
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Posted September 3, 10:51 AM Pacific Time

Dear Bob ...


At the risk of beating a dead horse, more about dress codes. They only
exist to inflict the unwarranted judgment of management on the employees
who are probably doing a good job anyhow. Those who are far out of line
won't change.


We officially have a no tennis shoes, no t-shirts, no shorts, and no
sweatshirts policy, and no jeans except on Fridays. Except there is a
huge sexual gap. Women can wear t-shirts if they have a rolled collar.
They can wear shorts if they call them skorts (shorts with a loin
cloth). You can't wear jeans, but you can wear a blue denim skirt or
dress. They can wear sweat shirts if the call them ..... You get the
idea.


The idea has been surfaced in our office that the men should file a sex
discrimination law suit contending that men's and women's hemlines
should be regulated at the same height above the floor. I don't suppose
anybody will ever really get around to doing it, but it sure raises some
eyebrows when it is brought up.


Then there is the case of a 55 year old executive VP, who really should
know better. She wears skirts that are so short that they don't extend
beyond her palm when she's standing with her hands at her sides. The VP
under her wears skirts that are a little longer, they usually make it to
her finger tips, but still immodest in most situations. The junior VP
under that also wears skirts that are too short. Then they have the gall
to complain about the building being too cold. I run a fan under my desk
to try and stay comfortable.


So if the executive VP wears immodest clothes how is any manager, male or
female, supposed to get their subordinates to wear something appropriate
for the job?


I like your proposed dress code, but that would actually require managers
to actively manage their employees. We wouldn't want to have our mangers
actually have to do any real work like exercise judgment would we?
They're too busy going to meetings and assigning work to someone else to
have time to do anything like that.


- Separate and unequal


Dear Unequal ...


Just a thought - since the company has a fairly relaxed dress code, don't
sweat the gender differences. It focuses your attention on the wrong
issues, namely how other people dress. If the no t-shirt policy includes
knit shirts with collars I'd be surprised. A golf shirt is just as
comfortable as a t-shirt and generally looks better as well. Again,
don't sweat it, unless you think you should be allowed to wear a kilt in
the office for ethnic reasons.


Put it differently: Fantacizing about a dress-code-based discrimination
suit means you and your co-workers are looking for a way to "get" ...

For the full story:
http://newsletter.infoworld.com/t?ctl=892F84:2B910B2



Bob Lewis is president of IT Catalysts, Inc., 
http://newsletter.infoworld.com/t?ctl=892F8A:2B910B2
, an independent consultancy specializing in IT effectiveness and
strategic alignment. Contact him at [EMAIL PROTECTED] .


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