Steve Bass's Home Office 
                    September 15th, 2004 
                    proudly presented by 
                        PC World 
             Technology Advice You Can Trust 
             http://pcwnl.pcworld.com/t/221132/21421678/1/0/ 
 
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PC World columnist Steve Bass writes weekly commentary on the 
technology products he loves, the strategies for getting the most out 
of them, and the gotchas that can cause computing misery. 
 
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September 15th, 2004 
 
* This week: Zap PC Annoyances, Part 1 
 
Bass Goof Alert: Okay, stop writing. I goofed. I mentioned the Office 
Depot recycling promotion in a newsletter you received a few days 
after the offer ended. While I was editing, I inadvertently shuffled 
the blurb into the wrong newsletter. That's what I get for starting it 
an hour before deadline. If you still have something to recycle, send 
it to my editor; he'll be happy to take it. [Editor's Note: He's 
lying.] 

For the third year in a row, I've written a PC World feature article 
about the things that drive me nutso: PC annoyances. It's a cool 
situation. I find things to kvetch about, a naturally occurring 
experience in my cynical life, and get paid to write about them. I 
know, it has the feel of a scam; but the editors keep asking me to 
write it and I can't turn them down. 

The annoyances are in the latest PC World, which looks great in the 
print edition. The October issue's on newsstands now, and it's 
available on our Web site at: 
http://pcwnl.pcworld.com/t/221132/21421678/755114/0/  

This week, the next, and the week after, I'll concentrate on ridding 
you of annoyances and irritations. Not only will I point you to the 
other articles in this Special Edition, but I'll also pass along the 
annoyances I had to cut because I ran out of space in the magazine. 

Stop Annoying Me! 

Right out of the chute, I want you to hear about a big annoyance I 
have with many Web sites, including PC World's: multiple-page 
articles. If I see an article that looks interesting, I often want to 
print it. But some articles go on for two or three pages, forcing me 
to find and click the "next page" link to continue reading and to 
print each page separately. 

Having to go through that rigmarole for each page I want to print is a 
royal pain. Then, on top of that, I have to watch as the big, glitzy 
ads on each page suck my printer's cartridge dry. 

Not all sites provide "printer friendly" links on their pages. But 
when they do, I use it--and it's, as California's governor says, 
fahn-tastic! Besides allowing easier printing, most printer-friendly 
pages have fewer ads. (On PC World's site, the words "Printer Friendly 
Version" appear near the bottom of each article page.) 

Printer Tip: If you're like me and recycle paper by printing on the 
blank side of used sheets, don't use three-hole punched paper. Store 
bought, pre-punched paper often has a waxy residue left over from when 
manufacturers drill the holes; the paper you punch is fine. And never 
use paper that's been through a color laser printer. My Brother laser 
printer was nearly ruined when the color ink melted while printing. 
Just trust me on this, okay? 

Dig This: The guy's (almost) a marketing genius. He's had coverage all 
over the Internet. Too bad he didn't put the area code on his truck, 
eh? [Small image] 
http://pcwnl.pcworld.com/t/221132/21421678/755115/0/ 

How to Fix the Worst Irritations 

That's exactly what I offered in the article I wrote: "Enough 
Already!," a ten-page spread with 26 aggravations, each with a fix. 
You can read it page by page, here: 
http://pcwnl.pcworld.com/t/221132/21421678/755116/0/ 

Or, to avoid being irritated, you can scroll the entire article here: 
http://pcwnl.pcworld.com/t/221132/21421678/755117/0/ 

I hope you read the article. But if you don't have time for the whole 
enchilada, here are some favorites to jump to. I assume you're reading 
the "Printer Friendly" version (you are, right?), so just use your 
browser's search feature and find "Skip the Registration" for a nifty 
way to circumvent lengthy registration forms on Web sites. Look for 
"No-Fuss Backups" for a hardware device that lets you wirelessly back 
up your entire network. Then zip over to "Good Riddance to Real" to 
find free replacements for both the Real and QuickTime players. 

Another story in the annoyances issue comes from my buddy Scott 
Spanbauer. He writes the Internet Tips column and also wrote "Keep It 
Simple," in which he offers 50 tips to help prevent and zap annoyances 
before they have a chance to get to you. Two that caught my eye 
include "Slim Down Your Startup" and "Standby to Speedup," both smart 
ways to reduce startup and shutdown hassles. Another good spot is 
"System Tray Surgery," a chart with an explanation of the junk you can 
dump from your system tray, and how to do it. Here's the one-long-page 
version: 
http://pcwnl.pcworld.com/t/221132/21421678/755118/0/ 

Two Annoyances (and Fixes) 

These two didn't make it into the magazine article--not enough 
space--and they're irritants I'm guessing some of you have 
experienced.  

The Annoyance: I update and run my antivirus program diligently, and 
it recently removed two annoying viruses from my Windows XP system. 
That's great, but subsequent AV program scans found one of the 
viruses--and couldn't remove it. 

The Fix: For this conundrum (no, that's not a virus), I point my 
finger at XP's System Restore feature, which simply points back at my 
AV program. The virus was stored in my System Restore folder. The AV 
program spotted the virus but couldn't get to it--and if you restore 
your system with a virus-laden restore point, you'll reinfect 
yourself. 

To squash the bug, start by updating your AV program with the latest 
virus filters and scanning your system to make sure it's squeaky 
clean. (Don't worry about the virus in the System Restore folder.) 
Next, remove all of your restore points: Right-click My Computer, 
select Properties, System Restore, choose Turn Off System Restore, and 
click Apply. Ignore the dire warnings. Once the System Restore folders 
are history, repeat the process; but this time turn the Restore 
functions back on and make a fresh restore point. 

The Annoyance: My PC's speaker volume keeps jumping up and down 
depending on what's playing. When the volume level is just right for 
music, Windows' system alerts blast me out of my chair. I seem to 
spend way too much time adjusting the machine's volume. It makes me 
want to go back to cranking up the old Victrola. 

The Fix: You could just move your chair farther back from the PC when 
the sound gets too loud. A better bet, though, is to keep the Volume 
Control settings at one consistent level. Double-click the Speaker 
icon in your system tray to view your volume settings, and change the 
volume by raising or lowering the level on specific devices. 

If you're ready to take your volume control to the next level, 
however, try ToggleVolume, a neat-o $15 utility that lets you adjust 
your PC's volume via your mouse wheel and Ctrl key. I used the program 
to designate a function key that instantly silences my system, and to 
use the number keypad for changing sound levels. For a trial version, 
go to PC World: 
http://pcwnl.pcworld.com/t/221132/21421678/755119/0/ 

Dig This: Move your cursor around, rest it on the poor guy's nose, and 
annoy the dickens out of him. [With thanks to Wes Brockway.][Flash 
site] 
http://pcwnl.pcworld.com/t/221132/21421678/755120/0/ 

[Editor's note: Bass, you're a sick boy.] 

The Biggest Annoyance 

Probably me, because I'm going to noodge you into sending the next 
link you see to your UPS driver, maybe the postal carrier, or someone 
who's also annoyed with PCs. That way they'll be able to sign up for 
their own newsletter and you'll get credit. 
http://pcwnl.pcworld.com/t/221132/21421678/183/0/ 

Steve Bass writes the Home Office column in PC World's print edition 
and is the author of "PC Annoyances: How to Fix the Most Annoying 
Things About Your Personal Computer," available from O'Reilly: 
http://pcwnl.pcworld.com/t/221132/21421678/516251/0/ 

You can reach him at this address, but promise not to annoy him: 
[EMAIL PROTECTED] 
 
* See Steve Bass's previous Home Office Features at: 
http://pcwnl.pcworld.com/t/221132/21421678/237822/0/ 
 
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