Hi Nelayan, 

Think from the consumer point of view. To get YOUR everlasting 
loyalty, a business would almost certainly have to show beyond 
a doubt that they REALLY care about you. 

Research shows that when a consumer strongly agrees that a company 
cares about them & their needs, their level of total satisfaction, 
strong preference, loyalty, willingness to recommend, & 
willingness to go out of their way are very high. 

So the first step to increase M-L-M & affiliate customer & 
associate loyalty is to really care about them ... and then 
DO 
the actions that demonstrate your concern. 

One company recently studied how 4 variables (caring, trust, 
length of patronage & overall satisfaction) predict consumer 
loyalty. Result? "Caring" is TWICE as important as any of the 
others. 

The more you show you care, the more loyal your customers become. 
Consistent demonstrations of caring build trust & encourage 
comfort. Customer defenses go down. Result? A relationship. 

Genuine caring is the spadework that lets that relationship 
put 
down roots. It bridges the "satisfaction-loyalty" gap. 

And emotion is the way to show you care. 

Next time: "The Whiz Kids' Weakness" 

Take care, 

Michael Dlouhy 

P.S. - We do training calls Monday, Tuesday, Wednesday, & 
Thursday at 8 pm Eastern, & Saturday at 9 pm & 10:30 pm 
Eastern time. You are invited to listen in & learn. I will 
never recruit you on these calls. Space is limited. To 
reserve your space, call 1-352-799-8779. 

--------------------------------------------------------- 
If this email has been forwarded to you 
by a friend, you may subscribe here: 
[EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) 
--------------------------------------------------------- 

Michael Dlouhy 
19108 Powell Road 
Brooksville, FL 34604 
(352) 799-8779 
Email: [EMAIL PROTECTED] (mailto:[EMAIL PROTECTED]) 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
When you requested a free copy of our m-l-m letter, you 
indicated you were serious about learning the Secret to 
making a great extra paycheck from home or taking your 
business to the next level. If that's changed and you want 
us to scratch you off our list, just hit the link below. 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 


---
To stop further mailings or to change your details visit:
http://getresponse.com/r?y=NDM0NDc4L25lbGF5YW5faW5kb0BzZXRpby5uZXQvMzQv



[Non-text portions of this message have been removed]



------------------------ Yahoo! Groups Sponsor --------------------~--> 
$9.95 domain names from Yahoo!. Register anything.
http://us.click.yahoo.com/J8kdrA/y20IAA/yQLSAA/BCfwlB/TM
--------------------------------------------------------------------~-> 

<a href=http://English-12948197573.SpamPoison.com>Fight Spam! Click Here!</a> 
Yahoo! Groups Links

<*> To visit your group on the web, go to:
    http://groups.yahoo.com/group/kumpulan/

<*> To unsubscribe from this group, send an email to:
    [EMAIL PROTECTED]

<*> Your use of Yahoo! Groups is subject to:
    http://docs.yahoo.com/info/terms/
 

Reply via email to