NETWORK WORLD NEWSLETTER: MICHAEL OSTERMAN ON MESSAGING
09/21/04
Today's focus:  Mailbag: The future of spam

Dear [EMAIL PROTECTED],

In this issue:

* Readers weigh in on spam
* Links related to Messaging
* Featured reader resource
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Today's focus:  Mailbag: The future of spam

By Michael Osterman

My recent article on the future of spam generated quite a few 
e-mail responses from readers.

Here's a sampling of what they had to say:

* "It's been so long since my first e-mail account that my 
��perceptions fade, and so instead of seeing how it is today vs. 
��how it was then, I look at my inbox, see that today I only got 
��25 ads for Cialis instead of the normal 28, and I think it's 
��better. It's a 10.7% improvement over yesterday, but 2,500% 
��worse than the optimum situation, which should be the goal."

* "I hope you're right, but I think spam will be a problem for a 
��long time. No matter how good the infrastructure for blocking 
��spam, there will always be some amount of it that will get 
��through. First, because the spammers' cleverness at disguising 
��and dressing up spam to look legitimate should not be 
��underestimated. Secondly, because no automated means of blocking 
��spam is perfect, so there will always be a need to be less than 
��100% aggressive in our blocking techniques, lest we block too 
��many legitimate e-mail messages."

* "I suggest that governments should levy a tax (let's say ONE 
��U.S. CENT) for every e-mail sent for each addressee, and block 
��incoming e-mail from countries not adopting the same standard 
��and (roughly) the same price. The tax should be levied directly 
��from every ISP by monitoring their backbone link; each ISP would 
��be free to find ways to recover this expense from their users."

* "Since we implemented a solution we can see that the volume of 
��spam is just as high or higher but most does not get through. 
��It's becoming out of sight, out of mind. The only problem I see 
��is that the home user will continue to operate without 
��anti-virus or anti-spam unless it just becomes a part of the ISP 
��offering."

* "The problem is that the spammers feel that they are in a 
��technological struggle with the anti-spam vendors. They (the 
��spammers) obviously feel they are winning the war. As long as 
��that mind set continues, spam and the costs associated with 
��preventing it will continue to rise. The loser in all of this is 
��corporate America, which has to spend millions on a 
��non-productive defensive measure."

Thank you to everyone who responded to the article.

RELATED EDITORIAL LINKS

Microsoft, Polycom team on collaboration products
Network World, 09/20/04
http://www.nwfusion.com/news/2004/092004polycom.html

Network World, 09/20/04
http://www.nwfusion.com/news/2004/092004polycom.html
_______________________________________________________________
To contact: Michael Osterman

Michael D. Osterman is the principal of Osterman Research 
<http://www.ostermanresearch.com/>, a market research firm that 
helps organizations understand the markets for messaging, 
directory and related products and services. He can be reached 
by clicking here <mailto:[EMAIL PROTECTED]> 
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Archive of the Messaging newsletter:
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