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     -------   THE COURSEY REPORT   --------
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November 12, 2004 

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In This Edition
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David Coursey: 

1. Give the Users What They Want
2. Life With My Treo 600
3. Microsoft: Linux's Biggest Patron
4. Microsoft's Low-End CRM Solution 

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David Coursey
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1. Give the Users What They Want

This was a good week for getting caught up on Microsoft's 
future plans, including reports on what's up with Office 12
--yes, they are going back to version numbers--and the next 
version of Windows Server, code-named R2. I'm still studying 
Windows Server issues, which include Microsoft's vision for 
corporate digital rights management, but I am pretty clear 
on Office 12.

Windows Server 'R2' Details Begin to Leak
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152169-1

MS Office 12's Secrets Begin to Trickle Out
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152172-1

MS Office 12's Competition: Its Older Versions and Linux 
Suites
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152175-1

My best idea is for Microsoft to trash Office as we know it 
and come up with something that breaks the boundaries 
between today's applications (Word, Excel, Access, etc.) and 
dramatically improves ease-of-use. I'd do that by 
simplifying Office and giving people just the features that 
everyone is likely to use. 

Give the Users What They Want
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152178-1

I'd also use a single document interface that changes based 
on what you are doing, allowing a single page to combine 
text, graphics, tables and data much more fluidly than we 
can in the current Office.

There would still be a place for the traditional apps when 
people need less common features, and perhaps my new 
Office could be shipped along with them, giving users 
day-to-day happiness without sacrificing the features we all
use sometimes.

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2. Life With My Treo 600

I wrote a blog entry about the compromises, joys and pain of
using a Treo 600 combo PDA/phone that generated some reader
comments. Bottom line: I like the Treo tremendously, but may
yet go back to a separate cellular handset.
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152181-1

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3. Microsoft: Linux's Biggest Patron

Microsoft and Novell settled some of their long-running 
litigation this week, with Redmond sending $536 million to 
the company once known as "Big Red." Novell is likely to use 
Microsoft's money to propel its entry into the Linux 
business. In fact, that's what Sun is likely to do with a 
chunk of its $1.9 billion settlement with Microsoft as well.
Who says Microsoft isn't spending money on Linux?

All this settling is part of Microsoft's apparent goal of 
ending 2004 with far fewer legal challenges than it faced 
on January 1. Is this Microsoft going soft or just a crafty 
way of ending lawsuits once the offending competitors are 
crippled?

Microsoft Settles with Novell, CCIA Trade Group
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152184-1

Microsoft: Linux's Biggest Patron
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152187-1

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4. Microsoft's Low-End CRM Solution

Last Friday, Microsoft announced its strategy for entering
the small business accounting market. I must tell you that 
I'm an interested party--I have been a paid advisor to 
Microsoft on this product--so I won't be writing much about 
it. But one of the things that I'm really excited about is 
the multi-user version of Microsoft's Business Contact 
Manager that's part of the package.

Multi-user BCM meets a real need for small business and 
workgroup customer relationship management without the 
overhead or expense of a traditional CRM system. Is it the 
match of a Siebel installation or Salesforce.com? No, it 
isn't. But it will be very useful to everyone who wanted to 
make ACT! or Goldmine work and never quite managed.

Microsoft to Ship New Office Small-Biz Release in 2005
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152190-1

Can Microsoft Beat Intuit This Time?
http://eletters.eweek.com/zd1/cts?d=79-1382-20-37-22237-152193-1

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That's it from my part of the world this week. See you next 
Friday!

Contributing Editor David Coursey has been writing about 
software, hardware and related topics for nearly two 
decades. And some mornings he really feels it. Drop him an
e-mail at [EMAIL PROTECTED]

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