NETWORK WORLD NEWSLETTER:  DENNIS DROGSETH ON NETWORK/SYSTEMS 
MANAGEMENT
11/15/04
Today's focus:  Rapid changes in network change and 
configuration market

Dear [EMAIL PROTECTED],

In this issue:

* Network change and configuration market isn't standing still
* Links related to Network/Systems Management
* Featured reader resource
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Today's focus:  Rapid changes in network change and 
configuration market

By Dennis Drogseth

A couple months ago, I wrote a column about network change and 
configuration management and promised to follow up when we 
finished our report. Well, it's done and now available: 
"Adopting Network Change and Configuration Management Solutions: 
the Market, the Technologies and Adoption Dynamics."

It is designed to help potential buyers buy network change and 
configuration products by explaining technology, market and 
adoption issues and trends.

NCCM, as Enterprise Management Associates is looking at it, 
involves a relatively new breed of products from vendors that 
include AlterPoint, Intelliden, Rendition and Voyence as current 
market definers, with additional vendors to watch including 
Aprisma, Emprisa, Dorado, Opnet and Tripwire.

These vendors' products offer multiple benefits, even when 
single brands of network gear, such as Cisco or Nortel, dominate 
a network. The efficiencies in automating changes typically 
produce substantial return on investment and reduce errors for 
improved service availability.

EMA estimates that more than 60% of availability and performance 
problems can be traced back to configuration issues. In one 
customer environment, we learned that 80% of configuration 
changes demanded additional configuration changes to achieve 
desired efficiencies, and that 10% of configuration changes 
resulted in catastrophic failures. NCCM also supports security 
and compliance issues through audits and access control, and in 
some cases can enable the planning and optimization of 
infrastructure based on policy guidelines, as well as the 
provisioning of new services.

So is there any downside?

Well, buyers should be aware that this is a great market to 
invest in, but one which is heating up in all respects. A few of 
the changes:

* Awareness - We hear almost universally that the stage of 
  "basic evangelization" is over. IT organizations are at least 
  peripherally aware that this market is something to look at.

* Buying cycles - These are shorter but more competitive. The 
  vendors, which a year ago were almost willing to unite to 
  stimulate industry awareness through common dialog, have lost 
  some of that initial camaraderie. Now they are behaving like 
  true competitors - facing each other more in trials. Of course, 
  this is good for you, the buyers.

* Consolidation - Goldwire was acquired by Intelliden earlier 
  this year. Watch for some more action here, especially as major 
  players such as HP, IBM and BMC, all of which have relationships 
  with some or many of these players, look to seize higher ground. 
  This shouldn't discourage you from buying products today - the 
  benefits are just too great. It is nevertheless something to be 
  aware of.

* Integration - At the time of writing the report, we saw much 
  interest in integration between multiple vendors' products and 
  management platforms, such as OpenView, but no actual instances. 
  In the short time since the report has been in review and 
  production, that's already changed. And that's also a good 
  thing, as it supports the multi-tiered value proposition 
  inherent in most of these products, and in particular, their 
  strengths of availability and performance management.

* New entrants - EMA is watching this market closely, and 
  studying new entrants such as Emprisa. Perhaps most 
  dramatically, since last writing, Opnet has quietly broadened 
  its portfolio - which already includes NetDoctor and Sentinel 
  for compliance-based policy assessments and infrastructure 
  optimization - with a new, yet unnamed product to provide basic 
  change management, which will be introduced in the first quarter 
  of 2005. Aprisma, the vendor with the longest history in this 
  market, is also moving to become a virtual "new entrant," as it 
  begins to address synergies with its Configuration Manager and 
  its base Spectrum inferencing engine for what should be some 
  significant benefits in automating problem isolation.

The report is available here: 
<http://www.emausa.com/NCCMreport.html>

RELATED EDITORIAL LINKS

What NCCM can do for you
Network World Network/Systems Management Newsletter, 09/20/04
http://www.nwfusion.com/newsletters/nsm/2004/0920nsm1.html

The Extended Enterprise Issue
Network World, 11/15/04
http://www.nwfusion.com/ee/2004/
_______________________________________________________________
To contact: Dennis Drogseth

Dennis Drogseth is a vice president with Enterprise Management 
Associates <http://www.enterprisemanagement.com/>, a leading 
analyst, market research and IT consulting firm based in 
Boulder, Colorado, focusing exclusively on all aspects of 
enterprise management. Dennis has extensive experience in 
service level management and network management platforms and 
products. He is actively researching trends in management 
software and changing IT roles internationally. His 22-plus 
years of experience in high-tech includes positions at IBM and 
Cabletron. He is widely quoted in the press and is a speaker at 
many industry events. He can be reached via e-mail 
<mailto:[EMAIL PROTECTED]>.
_______________________________________________________________
This newsletter is sponsored by HP Openview 
Route Analytics and Adaptive Enterprise 

Route analytics represents an area of intersection between 
different management technologies and management markets that 
can help drive more synthetic approach to infrastructure 
management and business alignment. This paper focuses on how 
customers benefit when technologies and markets collide. 
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