----- Original Message ----- From: "Brian Dominic" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Sunday, March 04, 2007 3:47 PM Subject: [canals-list] (XP) Nectar Points Redemption
> Somebody (I can't remember where) was saying they were having problems > redeeming their Nectar points, as Nectar moves your "home" store to > the last place you used it, supposedly to "be helpful". > > I have a similar problem: my "home" store was the one local to me, but > I fill the company's van up using the same card at any one of four > possible locations. Having spoken to Nectar's Call Centre > (India-based, and as useless as you might expect) and my local store, > there seem to be two possible solutions. > > Stay put for a couple of days having used the card at a particular > Sainsburys. That store will become your "home" store after 48 hours, > and you can then spend your points. > > Ring Nectar, and ask them to send you your points balance as vouchers. > This is assuming you registered an address with Nectar, otherwise > you'll have to give them one. Once you've got the vouchers, you can > use them wherever you like! > > Brian L Dominic Why can't they change the system back so the card is linked to an address? This would be more helpful and save useless phone calls to India. This is a very bad PR exercise. Sue nb Nackered Navvy
