Yesterday I had a go at renewing my BW licence on line, in response to the leaflet enclosed with the reminder letter. The system requires you to enter a renewal number and your customer number, which I did carefully, several times, only to be electronically advised that the numbers didn't tie up with BW's database. I tried again on a Windoze machine in case Waterscape was having a sulk about Safari, but with the same result.
Probably just the usual technical glitches, but I mention it here in case anyone's thinking of relying on the new system to claim the prompt payment discount. Baz [just back from the post box]
