Dorothy Robbie wrote: > ----- Original Message ----- > From: "Adrian Stott" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Tuesday, March 11, 2008 7:25 PM > Subject: [canals-list] Re: Sawley cut moorings Saved > > >> simon hall <[EMAIL PROTECTED]> >> wrote: >> >>> BW has told me that it informed all those on the towpath moorings it >>> would not be renewing (I believe all those moorings were on one-year >>> terms, and that BW had the right not to renew them) at Sawley and >>> Beeston that moorings would be available at Pillings. >> >>> Pillings Marina is 30 miles away ! >> >> If you are not residential, and the replacement is within an hour's >> land travel, that sounds quite reasonable to me. >> >> You were expecting a replacement around the corner? >> >>> The cost of mooring there would be double what I am paying here ! >> >> You were expecting to continue paying BW's under-market towpath >> moorings rent indefinitely? >> >> Sounds like you *were* informed of Pillings (BW insists that all in >> your situation were), but turned your nose up at it? >> >> You had no right to stay on your mooring after expiry, no right to >> any replacement, and no right to a fixed rent, yet you still >> complained >> when an alternative was helpfully identified? >> > > In a service industry, is it not reasonable to expect the service > provider to give the service user the service he or she requires? > > Assuming that Simon conforms to all the conditions of his mooring > requirements, he should expect to continue to receive the level of > service for which he has signed up. He should not expect his fees to > rise substantially through no action of his: he should not be > required to go out of his way to use a change of mooring imposed on > him: he should expect to continue to receive the same level of > service for the same consideration (plus inflation as appropriate) as > before. > > I would expect any service I use to conform to these conventions: BW > as a service provider expects certain behaviour from its clients, but > in return has an obligation (or should have) to commit to a level of > service to its clients, rather than dictating where people should > keep their boats and how much they should pay for the 'privilege'. > > I do not like long lengths (or even short ones) of linear moorings, > but would not like to see people forced into marinas at extra cost. > In recent years, BW have added linear moorings as the fancy takes > them, no doubt to provide additional income, but this produces a > two-faced impression - on the one hand, they deprecate linear > moorings, but on the other hand they put in more and more. Is this so > that they can later create marinas then force the linear moorers into > them? > > Dorothy
There is also the question of what BW will "do" with Sawley Cut. It will remain moorings in one form or another. BWML Sawley Marina is not full. Draw your own conclusions. -- Neil Arlidge - NB Earnest - Shannon Reg 7410 Read about the TNC Irish travels at: http://www.tuesdaynightclub.co.uk/Tour_07/index.html Defend the waterways - Ne sutor ultra crepidam http://www.saveourwaterways.org.uk/
