Disclaimer: I know this is a CAS list, not a Canvas list, but the
combination of the two is having issues, and I've run out of road working
with Instructure support.

Late last semester, we started experiencing issues where Canvas users were
getting logged out frequently. I believe it started around the time that we
switched Canvas from CAS 3.x to our CAS 5.3.x IdP. We also made the switch
from defaulting login to CAS for all users, where external "guest" accounts
had to know the native Canvas account login URL, to the Discovery page
setup, where users are presented with Door #1 (Institutional SSO) and Door
#2 (native Canvas accounts).

I worked with Instructure support, and they insisted that the cause was our
CAS server, which doesn't track with the pattern I see with most CASified
applications: app redirect to CAS to authenticate and get returned some
attributes, but upon successful login flow, the app manages its own
internal session state and timeout.

That said, in testing out a different CAS IdP implementation with Canvas
provided by Technolutions in the Slate platform, I learned that the CAS
client that Canvas uses only uses proxyValidate. (The Slate IdP only
supports /serviceValidate). I'm not sure this is in any way related, but
it's another data point.

Finally, we had Instructure hard-code our Canvas application session
timeout to 8 hours, which has had zero impact on the short session timeouts
in CAS.

Has anyone else dealt with this issue with CAS + Canvas, and better still,
solved it?

Thanks for any and all pointers, suggestions, etc.

-Mike

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