> Hardware:
> -every vendor brings his own drivers having it's own set of problems that
> create additional support calls overlapping real issues with your product
> -some drivers are crappy preventing access from 2 apps (firefox, thunderbird
> etc.)
> -64bit architectures are non existent to some vendors or in a beta stage
> -while most vendors ship windows api compatible drivers most dont ship a
> pkcs11 driver or even some java driver/interface

The experience with the hardware in our case has been so bad that the
PKI/security community here has adopted the term "eBroken" in disgust.
 There is an uncanny similarity between your problems and ours despite
different countries, institutions, and hardware.  I can only conclude
these are fundamental problems with the technology at present.

> I would really suggest that you start with softtokens first even in a
> mananged env.  This will give you a chance to chance to iron out problems
> over time and _maybe_ later switch to hw tokens.

This is an outstanding suggestion; please consider it carefully.

M

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