Location : Richmond, VA.

Duration : 6+months

Load content blocks into Stellent
Load assets into Stellent (images, pdfs, html, etc)
HTML and image editing
XML editing
Word document editing with embedded styles
Will work within the Clear Quest tool to manage individual workload as
tickets are assigned through this system by ECS

administrators.
Responsible for meeting individual SLA levels (Severity 1: 4 business hour
to 1 day turn around; Severity 2: 2-4 business day

turn around; Severity 3: 5-10 business day turn around; Severity 4: over 10
business day turn around)
resource is responsible for managing their own workload and working
directly with either the customer on Lights On work, or

back to the main ECS administrator or Team Lead for the Project work.


-- 
Kevin

Direct : 512-553-7942 | ke...@questinfosoft.com | www.questinfosoft.com

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