We have tried this software on different PCs using different connections to the Internet (organization's net or ADSL at home). We all got the same error message. The version we have tried is CcPublisher_2_Beta_2.
We hope to get CCLs for ePrints. Any idea/suggestions/advice would be much appreciated.
Regards
Mary
On 3/28/06, Mary M <[EMAIL PROTECTED]> wrote:
Dear Nathan,
I got that message ("unable to connect to the Internet to retrieve license informatioin. Check your connection and try again"), sometimes after I started the program, sometimes after entering "Tell Us About Your Files" or next step - when I was able to get to the "Choose A License", the dropdownlist "license class" is empty - I cannot see any items from that. And if I keep going until "Uploading", I will an "unknown error", saying that "ccPublisher has encountered an error" - please see the attachment. Thanks.
Regards
MaryOn 3/28/06, Nathan R. Yergler <[EMAIL PROTECTED]> wrote:Can you be a little more specific in how Beta 2 didn't work? Did it
prompt you to submit a crash report, or just not work at all?
Mary M wrote:
> Dear Nathan,
>
> Thank you for your reply.
>
> Yes, I was connected to the internet when I ran the program. I
> downloaded Beta 2 (from the web site you mentioned below), it didn't
> work. Then I tried Beta 1, I got the same error messge.
>
> Any idea?
>
> Thanks for helping.
>
> Regards
>
> Mary
>
> On 3/28/06, *Nathan R. Yergler* < [EMAIL PROTECTED]
> <mailto: [EMAIL PROTECTED]>> wrote:
>
> That usually (always) means that for some reason ccPublisher can not
> connect to the Creative Commons web services to retrieve
> information on
> the available licenses. Were you connected to the Internet when
> you ran
> the program? What version did you download? I highly recommend
> you try
> the latest beta of ccPublisher 2 -- we've made lots of fixes to the
> application. You can find information on the beta at
> http://wiki.creativecommons.org/CcPublisher_2_Beta_2
> <http://wiki.creativecommons.org/CcPublisher_2_Beta_2 >
>
> Nathan R. Yergler
> Software Engineer
> Creative Commons
>
>
> Mary M wrote:
> > Dear All,
> >
> > I downloaded the ccPublisher and installed. The installation went ok
> > but when I run it, I got the error message:
> >
> > "unable to connect to the Internet to retrieve license informatioin.
> > Check your connection and try again"
> >
> > Anyone knows what's wrong with this?
> >
> > Thank you very much in advance.
> >
> > Regards
> >
> > Mary
> >
> ------------------------------------------------------------------------
> >
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> > [email protected] <mailto: [email protected]>
> > http://lists.ibiblio.org/mailman/listinfo/cc-devel
> >
>
>
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