Hello Mike, We do apologize for the inconveniences that you have had with your eBooks. I am looking into the issue and I will send you an email to your personal email as soon as I have an update for you.
On Tue, Aug 25, 2009 at 11:36 PM, Wayne Lawson <[email protected]>wrote: > Michael - I'm going to call one oft support engineers and have him reach > out to you ASAP. I'd like to get to the bottom of this - it's unacceptable. > Sorry for the irritation / problem! > > Regards, > > Wayne A. Lawson II - CCIE #5244 > Founder & President - IPexpert, Inc. > Mailto: [email protected] > Mobile: +1.810.334.1564 > > :: Message sent from iPhone. > > > On Aug 25, 2009, at 11:30 PM, "Michael Lipsey" <[email protected]> > wrote: > > Normally, I’d just call it a night. I guess that is what I have to do >> anyhow but 2 times in one week? The first time was cleared up by morning >> through no effort by me. It just started working, at the time of the failure >> ipexpert’s website was down too. >> >> >> >> Problem tonight is – I was hoping to read over some of the proctor guide >> solutions since my lab is tomorrow. >> >> >> >> I was doing labs on paper, wanted to check my work. >> >> >> >> Fantastic. >> >> >> >> f-a-n-t-a-s-t-i-c. >> >> >> >> I don’t think I could be any more irritated. >> >> >> >> -Mike >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> > -- If I can be of further assistance, please let me know. -- Ryan Barnum Technical Support Engineer - IPexpert, Inc. Telephone: +1.810.326.1444 x 205 Fax: +1.810.454.0130 Mailto: [email protected] -- Join our free online support and peer group communities: http://www.IPexpert.com/communities -- IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. --
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
