I should probably just contact support, but I successfully did all the steps and it told me my account had been imported but I don't have any files under my downloads section.
On Thu, Dec 10, 2009 at 3:22 PM, Ryan Barnum <[email protected]> wrote: > Members, > > Our Members Area account migration process has now been fully restored. You > will have access to all of your files – and some additional files that have > been added for various workbooks. The process that should be completed is as > follows: > > 1. Go to www.ipexpert.com – click on “Client > Login” in the upper right corner. > > 2. You will fill in the “New Customers” > information which will include your first & last name and email address > (click on “Sign up”). > > 3. You will need to confirm your email address, > so check your email and follow the instructions pertaining to the > confirmation procedures. > > 4. When you click on the link provided in your > confirmation email, you will login w/ the credentials provided (email > address and temporary password). > > 5. Once logged in, you will then be prompted to > create your OWN password. > > 6. Once you have confirmed your email address > and login – you will see a blue box that says “Migrate your old accounts > here” – click on the word “here”. > > 7. Enter your OLD USERNAME (which in many cases > is different than your email address) and your OLD account password and then > click “Submit”. > > 8. You will (should) then have access to all of > your files under the “Downloads” section. > > Note: You should use your new username / password for all logins (IPexpert > Members Area, File Encryption, etc.) > > We apologize for the inconvenience, but are also happy to announce that the > following additional labs have been added to your Members Area (if you have > purchased the product): > > · CCIE R&S Volume 2 is completed (will be > added by Friday) > > · CCIE R&S Volume 3 – 8 labs completed / > available (will be added by Friday) > > · CCIE Security Volume 1 – There’s 1 lab > that’s not finished, all others are now available > > · CCIE Security Volume 2 – There’s 1 lab > that’s not finished, all others are now available > > · CCIE Voice Volume 1 was updated to include > some fixes and additions (will be added by Friday) > > Please direct all questions to [email protected] – or you can reach them > via LIVE CHAT. > > Regards, > > - Wayne > > > > > > Regards, > > > > Ryan Barnum > > Technical Support Engineer - IPexpert > > Mailto: [email protected] > > Telephone: +1.810.326.1444, ext. 205 > > Live Assistance, Please visit: www.ipexpert.com/chat > > eFax: +1.810.454.0130 > > > > IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, > Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service > Provider) Certification Training with locations throughout the United > States, Europe and Australia. Be sure to check out our online communities at > www.ipexpert.com/communities and our public website at www.ipexpert.com > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
