Did you set up the softphone to use G729? If so, and IPCC is 711-only (IPCC is either or, so, if you install it as 711, you need a transcoder for 729 to talk to it...)...
However, you say you hear dead air... does the call disconnect? Or does the line stay open? You may just have a prompt issue.... Jonathan On Sat, Mar 22, 2008 at 8:37 PM, <[EMAIL PROTECTED]> wrote: > > I am using ipblue softphone DN1003 with DP,location HQ same as route point. > when made call to route point 1700, call can connected but there is no > sound...:( > call to other phones 1002 etc is working fine. > anyone experience same problem? i am using pod12 > > how can i troubleshoot this ? > > Sara > > > > ________________________________ > Easy + Joy + Powerful = Yahoo! Bookmarks x Toolbar >