Hi I have the followign version of IPCC. 4.0(4)_Build140
I am trying to configure the skills for my agents but the option is not there. I am using the free 5seat license that comes with CallManager. Any ideas why the option isnt there. Paul
Hi I have the followign version of IPCC. 4.0(4)_Build140
I am trying to configure the skills for my agents but the option is not there. I am using the free 5seat license that comes with CallManager. Any ideas why the option isnt there. Paul