To Reset IP Phones to Factory Default 1 - Hard Reload the Phone (Taking out the power)
2 - Press the # while the speaker is lit 3 - Press 123456789*0# -----Original Message----- From: [EMAIL PROTECTED] on behalf of Jacob Owen Sent: Mon 3/31/2008 12:53 PM To: CCIE Voice Subject: [OSL | CCIE_Voice] Strange Acting 7960 I was wondering if any of you had seen something similar. I have a 7960 connected to a switch that has a Voice vlan configured and dhcp on a router servicing that voice vlan. All other phones on that vlan get IP's fine and register but this 1 phone sits on "Obtaining" IP and just sits there. I have moved the port on the switch, verified the switchport settings to match working phones as well as plugged a PC into that wall jack and it works fine so the wiring isn't the issue. I was wondering if a firmware upload was interrupted or something, anyone know how to COMPLETELY reset a ip phone or is the Settings,3,33,**#,YES the only way to clear everything? Jacob Owen CCIE #14063 (R&S, Service Provider), CCVP, CCDP ____________________________________________________________________________________ Special deal for Yahoo! users & friends - No Cost. Get a month of Blockbuster Total Access now http://tc.deals.yahoo.com/tc/blockbuster/text3.com