Looks like you are using an older tcl script- can you try to use the latest tcl script that you use on the BR2 router (app-b-acd-aa-2.1.0.0.tcl and app-b-acd-2.1.0.0.tcl)....
Vik Malhi - CCIE #13890 Senior Technical Instructor - IPexpert, Inc. Telephone: +1.810.326.1444 Fax: +1.810.454.0130 Mailto: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] Join our free online support and peer group communities: http://www.IPexpert.com/communities IPexpert - The Global Leader in Self-Study, Classroom-Based, Video-On-Demand and Audio Certification Training Tools for the Cisco CCIE R&S Lab, CCIE Security Lab, CCIE Service Provider Lab , CCIE Voice Lab and CCIE Storage Lab Certifications. _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Onur Tufekci Sent: Friday, March 21, 2008 8:22 AM To: CCIE Maillist Subject: [OSL | CCIE_Voice] Section 8.10 SRST AA I configured the section 8.10 as recommended. My calls are going to script but the message stating that it will be disconnected and disconnects my call. I tried to debug it but do not understand what is going on. Is there anyone having the same problem? I researched all internet there is one post about the same problem from 2006 but no solution. Also I am not able to insert command "param cm-pilot 2000". application service aa flash:its-CISCO.2.0.1.0.tcl param operator 2001 paramspace english index 1 paramspace english language en paramspace english location flash: paramspace english prefix en param aa-pilot 6173202000 dial-peer voice 3000 pots service aa incoming called-number 6175202000 port 0/0/0:23 forward-digits all **************************************************************************** *************** *Mar 21 03:51:56.823: //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x47DBD278, with Instance = 0x47D7C8C4 P20-BR1-RTR#Received //-1//AFW_:/AFW_Process_GetPriorityQEvent: Event[APP_EV_TCLMODULE_DONE(165)] { //-1//AFW_:/AFW_Process_GetPriorityQEvent: EXECENV[0x47D7C8C4][Default] //-1//AFW_:/AFW_Process_GetPriorityQEvent: MOD[TclModule_460C77A8_0_5846924] ( //-1//AFW_:/AFW_Process_GetPriorityQEvent: ) //-1//AFW_:/AFW_Process_GetPriorityQEvent: } //29//AFW_:/AFW_M_TclModule_EventPreProcess: //29//AFW_:/AFW_Object_WalkListeners: //29//AFW_:/AFW_M_Object_ShowListeners: START //29//AFW_:/AFW_M_Object_ShowListeners: END //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x47D64F98, Type: Event, RefCount: 0 //29//AFW_:/AFW_M_Event_Free: //29//AFW_:/AFW_M_Event_Free: MODULEDONEEVENT for a Module: TclModule_460C77A8_0_5846924 //-1//AFW_:/AFW_M_Object_UnSetExecEnv: ObjCount: 0, CmdPending 0 //-1//AFW_:HN0059378C:/AFW_M_Event_Free: ExecEnv objCount: 0 //-1//SERV:/AFW_Service_ReleaseExecEnv: Script Name = Default cache = true calls = 0 //29//AFW_:/AFW_ExecEnv_UnSetRoot: Execenv = 0x47D7C8C4 //-1//AFW_:/AFW_Process_UnLock: pProcess(0x46F1BB08)=0 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x46F1BB08, Type: Process, RefCount: 1 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x470A0E0C, Type: DataArray, RefCount: 0 //-1//AFW_:/AFW_Event_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: Event(Size=2072) //29//AFW_:/AFW_Process_GetCcqEvent: Received //-1//AFW_:/AFW_Process_GetCcqEvent: Event[CC_EV_CALL_HANDOFF_RETURN(21)] { //-1//AFW_:/AFW_Process_GetCcqEvent: EXECENV[0x47D7C7EC][aa] //-1//AFW_:/AFW_Process_GetCcqEvent: MOD[Handoff_47D6CDB4_0_5846916] ( //-1//AFW_:/AFW_Process_GetCcqEvent: ) //-1//AFW_:/AFW_Process_GetCcqEvent: } //29//Hand:/AFW_M_Handoff_EventPreProcess: //29//AFW_:/AFW_ExecEnv_SetModuleScope: NULL ---> Handoff_47D6CDB4_0_5846916 //29//Hand:/AFW_M_Handoff_Action: //29//Hand:/AFW_Handoff_Action: //29//Hand:/act_return: //29/FD3F3E92800E/AFW_:/AFW_M_Leg_SetExecEnv: //29//AFW_:/AFW_ExecEnv_IncrPendingCmd: PendingCmdCount: 2 //-1/FD3F3E92800E/AFW_:LP:EE47D7C7EC000:LG29:/AFW_M_Object_SetExecEnv: ObjCount: 3, CmdPending 2 //-1//AFW_:/AFW_DataArray_ElementSet: Adding param: LEG_29, type: Leg //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x460BBF78, Type: Leg, RefCount: 2 //29//Hand:/ah_transfer_inc_return: CallID 29 returned to xfer //29//Hand:/ah_transfer_complete: Returning 1 objects //-1//AFW_:/AFW_Event_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: Event(Size=2072) //29//AFW_:/AFW_Module_ReturnArgEv: //-1//AFW_:/AFW_DataList_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: DataList(Size=40) //-1//AFW_:/AFW_DataList_Enqueue: Trying to add element to a list //-1//AFW_:/AFW_DataList_GetWrapper: Looking for list element 0x460BBF78 //-1//AFW_:/AFW_DataList_Enqueue: Adding element: //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x460BBF78, Type: Leg, RefCount: 3 //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x483544EC, with Instance = 0x460BBF78 //29//AFW_:/AFW_Module_ReturnArgEv: Return List (remove=TRUE){LEG[29 ][LEG_INCACKED(2)][Cause(0)]} //-1//AFW_:/AFW_DataArray_ElementDelete: param name LEG_ %SYS-3-CPUHOG: Task is running for (2004)msecs, more than (2000)msecs (1/0),process = AFW_application_process. -Traceback= 0x403030EC 0x413D82D4 0x413DA5D8 0x413D8E78 0x413C71F8 0x413C7300 0x41CDBE30 0x41CDA960 0x41CD8A6C 0x41CDA130 0x41CDA1C8 0x41D00250 0x41D00370 0x41D004A4 0x41D00674 0x41CD9938 29 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x460BBF78, Type: Leg, RefCount: 2 //29//AFW_:/AFW_Module_UnListen: NumObjects: 0 //29//AFW_:/AFW_ExecEnv_SetModuleScope: Handoff_47D6CDB4_0_5846916 ---> NULL //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x47D657B0, Type: Event, RefCount: 0 //29//AFW_:/AFW_M_Event_Free: //29//AFW_:/AFW_ExecEnv_CloseIfDone: Cmd Count: 2 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x460B0A94, Type: DataArray, RefCount: 0 //-1//SCRI:/cam_sa_stopped: Instance: [] ExecEnv: 0x47D7C8C4 //-1//AFW_:/AFW_DataList_Requeue: Trying to add element to a list //-1//AFW_:/AFW_DataList_GetWrapper: Looking for list element 0x47D7C8C4 //-1//AFW_:/AFW_DataList_Requeue: Adding element: //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x47D7C8C4, Type: ExecEnv, RefCount: 2 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x460C77A8, Type: TclModule, RefCount: 1 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x4605A594, Type: DataList, RefCount: 0 //-1//AFW_:/AFW_M_DataList_Free: //29//AFW_:/AFW_Event_IsOk: AppEventOk Success - timestamp MATCHED //29//AFW_:/AFW_Process_GetPriorityQEvent: Received //-1//AFW_:/AFW_Process_GetPriorityQEvent: Event[APP_EV_HANDOFF_DONE(157)] { //-1//AFW_:/AFW_Process_GetPriorityQEvent: EXECENV[0x47D7C7EC][aa] //-1//AFW_:/AFW_Process_GetPriorityQEvent: MOD[Handoff_47D6CDB4_0_5846916] ( //-1//AFW_:/AFW_Process_GetPriorityQEvent: ) //-1//AFW_:/AFW_Process_GetPriorityQEvent: } //29//Hand:/AFW_M_Handoff_EventPreProcess: //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x483544EC, with Instance = 0x460BBF78 //29//AFW_:/AFW_Object_WalkListeners: //29//AFW_:/AFW_M_Object_ShowListeners: START //-1//AFW_:/AFW_M_Object_ShowListeners: MOD[TclModule_460C7638_0_5846784] ( //-1//AFW_:/AFW_M_Object_ShowListeners: MOD[Handoff_47D6CDB4_0_5846916] ( //-1//AFW_:/AFW_M_Object_ShowListeners: ) //-1//AFW_:/AFW_M_Object_ShowListeners: ) //29//AFW_:/AFW_M_Object_ShowListeners: END //29//AFW_:/AFW_Object_WalkListeners: Entering Module : TclModule //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x483544EC, with Instance = 0x460BBF78 //-1//AFW_:/AFW_DataArray_ElementSet: Adding param: LEG_29, type: Leg //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x460BBF78, Type: Leg, RefCount: 3 //-1//AFW_:/AFW_DataArray_ElementDelete: param name Handoff_47D6CDB4_0_5846916 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x47D6CDB4, Type: Handoff, RefCount: 1 //29//AFW_:/AFW_Module_UnListen: NumObjects: 1 //29//AFW_:/AFW_ExecEnv_SetModuleScope: NULL ---> TclModule_460C7638_0_5846784 //29//AFW_:/AFW_M_TclModule_Action: //29//AFW_:/AFW_TclModule_DefaultEvHandling: //29//AFW_:/AFW_FSM_Drive: ACTION BEGIN: ------(HANDOFF[3],ev_returned[157])---[act_CallSetupDone]------ //29//TCL :/tcl_InfotagObjCmd: infotag get evt_handoff_string //29//TCL :/tcl_InfotagGetObjCmd: infotag get evt_handoff_string //29//AFW_:/vtr_ev_hostring: ev %SYS-3-CPUHOG: Task is running for (2008)msecs, more than (2000)msecs (0/0),process = AFW_application_process. -Traceback= 0x403030E8 0x413D82D4 0x413D946C 0x413D8E78 0x413C71F8 0x413C7300 0x41CCA330 0x41D31EF8 0x41D3232C 0x4255F4B4 0x42565488 0x425421A4 0x42565D64 0x4258420C 0x42584964 0x42584BF4 ent=APP_EV_HANDOFF_DONE, string=RESULT=di_001 //29//TCL :/tcl_PutsObjCmd: IP IVR Disconnect Status = RESULT=di_001 //29//TCL :/tcl_PutsObjCmd: Call failed. Play prompt and collect digit //29//TCL :/tcl_PutsObjCmd: proc act_Select //29//TCL :/tcl_LegObjCmd: leg collectdigits leg_incoming param1 //29//Digi:/tcl_LegDigitCollectObjCmd: collectdigits leg_incoming param1 //29//AFW_:/vtd_lg_incoming: argc 3 //29//AFW_:/vtd_lg_incoming: Legs [29 ] //29//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1 //-1//AFW_:/AFW_ExecEnv_CallProc: DigitCollect::Start //29//Digi:/C_DigitCollect_Start: Leg=29, Dialplan=True, Diaplanterm=True, DigitReport=False, DigitConsume=False IgnoreInitialKey=False, IgnoreDTMFacceptINFO=False, Abortkey=*, Terminationkey=#, Numpatterns=0, Maxdigits=0, Mindigits=0, Interruptprompt=True, InterTimeout=-1000, Initialtimeout=-1000, Mask=0 //-1//Digi:/AFW_DigitCollect_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: DigitCollect(Size=560) //-1//AFW_:/AFW_DataArray_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: DataArray(Size=80) //-1//Digi:HN005957B0:/AFW_DigitCollect_New: DialPlan=TRUE AbortKey=* TermKey=# NumPatts=0 Enable=FALSE Consume=FALSE InterruptPrompt=TRUE minDigits=0 maxDigits=0 DialPlanTerm=TRUE //-1//AFW_:LP:EE47D7C7EC000:HN005957B0:/AFW_M_Object_SetExecEnv: ObjCount: 4, CmdPending 2 //29//AFW_:/AFW_M_Module_GetHandle: Module handle: DigitCollect_460F9EEC_0_5855152 //-1//AFW_:/AFW_DataArray_ElementSet: Adding param: DigitCollect_460F9EEC_0_5855152, type: DigitCollect //-1//AFW_:/AFW_Ins %SYS-3-CPUHOG: Task is running for (4004)msecs, more than (2000)msecs (1/0),process = AFW_application_process. -Traceback= 0x403030E8 0x413D82D4 0x413DA5D8 0x413D8E78 0x413C71F8 0x413C7300 0x41CC22A0 0x41CC2364 0x41CD72E4 0x41CDBC58 0x41CDA8D8 0x41CD88B4 0x41CFC614 0x41CED018 0x41CFCDA4 0x41D373EC tance_IncrRefCount: Object: 0x460F9EEC, Type: DigitCollect, RefCount: 2 //-1//AFW_:/AFW_DataArray_ElementSet: Adding param: LEG_29, type: Leg //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x460BBF78, Type: Leg, RefCount: 4 //29/FD3F3E92800E/Digi:/DigitCollectStart_UpdateStats: //29/FD3F3E92800E/AFW_:/AFW_Leg_TypeAheadGet: no chars in buffer. //29/FD3F3E92800E/AFW_:/AFW_Leg_DigitReportEnable: Current: 0x0 Input: 0x2 //-1//AFW_:/AFW_DataString_New: //-1//AFW_:/AFW_Class_Allocate: Malloc Data Space: DataString(Size=20) //-1//AFW_:/AFW_DataArray_ElementSetNameSpace: Adding param space Session, name LastCmdHandle, entryKey LastCmdHandle.Session, type DataString //-1//AFW_:/AFW_DataArray_ElementSet: Adding param: LastCmdHandle.Session, type: DataString //-1//AFW_:/AFW_DataArray_ElementSet: Free Existing Instance of Data Value //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x46F2470C, Type: DataString, RefCount: 0 //-1//AFW_:/AFW_Instance_IncrRefCount: Object: 0x46F24694, Type: DataString, RefCount: 2 //-1//AFW_:/AFW_Instance_DecrRefCount: Object: 0x46F24694, Type: DataString, RefCount: 1 //29//TCL :/tcl_PutsObjCmd: proc act_DestBusy //29//PACK:/tcl_MediaObjCmd: media play leg_incoming _disconnect.au //29//PACK:/tcl_MediaPlayObjCmd: play leg_incoming _disconnect.au //29//AFW_:/vtd_lg_incoming: argc 3 //29//AFW_:/vtd_lg_incoming: Legs [29 ] //29//Tcl :/tcl_parseCallID_vartagObj: VARTAG Translation Leg Count=1 //-1//DPM :DP10:/pc_mc_createDynamicS: calloc mcDynamicS_t //-1//DPM :DP10:/pc_mc_addToDynamicS: (1) _disconnect.au //-1//PACK:/Media_Cur_Language_Prefix: %SYS-3-CPUHOG: Task is running for (6004)msecs, more than (2000)msecs (1/0),process = AFW_application_process. -Traceback= 0x403030E8 0x413D82D4 0x413D946C 0x413D8E78 0x413C71F8 0x413C7300 0x41CC22A0 0x41CC2364 0x41CDC708 0x41CDC65C 0x41D539E8 0x41D54ACC 0x41D66818 0x41D57878 0x41D5A140 0x4255F4B4 //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x47307280, with Instance = 0x46F257B4 //-1//AFW_:/AFW_DataList_GetNext: Elem = 0x47307318, with Instance = 0x46F2466C, Prev = 0x47307280 //-1//AFW_:/AFW_DataList_GetNext: Elem = 0x47DBCE94, with Instance = 0x46F24680, Prev = 0x47307318 //-1//AFW_:/AFW_DataList_GetNext: Elem = 0x47DBCF2C, with Instance = 0x46F245B8, Prev = 0x47DBCE94 //-1//AFW_:/AFW_DataString_Get: //-1//DPM :DP10:/pc_mc_addToDynamicS: Doing : _disconnect.au //-1//DPM :/mcTokenizerGetNext: savedcharptr=_ endptrptr=_disconnect.au //-1//DPM :DP10:/pc_mc_addToDynamicS: Token : _disconnect.au status 1 //-1//DPM :DP10:/dp_mcDQfromFileDynamic: pLanguage=en FileName=_disconnect.au //-1//PACK:/Media_Location_GetByLangCode: Retrieving location for language en //-1//AFW_:/AFW_DataList_GetFirst: Elem = 0x47307280, with Instance = 0x46F257B4 //-1//AFW_:/AFW_DataList_GetNext: Elem = 0x47307318, with Instance = 0x46F2466C, Prev = 0x47307280
