Im attempting to set up an auto attendant in unity.
E.g A user dials 300. This is handled on call manager by a route point with the DN of 300 It is set up to forward to Unity where a call handler will re route that call depending upon what menu selection they enter.... 1) how would this handle multiple calls (can the route point handle multiple people calling at the same time or would they receive busy signal... 2) is there a link on how to set up call manager and unity for auto attendant (I know there is a good link for just call manager Any help in working through my muddled mind is appreciated Darren Information Security Officer Mountain Empire Community College CCIE (SEC) # 18929, CISSP (#85782), CCSP, GIAC GCIA (#0849) GCIH (#1348) GCWN (#0467) CCVP, MCSE, ASE HP, CCA Tel: 276 523 2400 ext 226 Email: [EMAIL PROTECTED] <blocked::mailto:[EMAIL PROTECTED]> www.mecc.edu <blocked::http://www.mecc.edu/> 23/4/2008 Darren T. Manners [EMAIL PROTECTED] http://www.mecc.edu This email is intended for the exclusive use by the person(s) mentioned as recipient(s). This email and its attachments, if any, contain confidential information and/or may contain information protected by intellectual property rights or others rights. This email does not constitute any commitment from Mountain Empire Community College or its subsidiaries except when expressly agreed in a written agreement between the intended recipient and Mountain Empire Community College or its subsidiaries. If you receive this email by mistake, please notify the sender and delete this email immediately from your system and destroy all copies of it. You may not, directly or indirectly, use, disclose, distribute, print or copy this email or any part of it if you are not the intended recipient.
