I found this today. Hope this helps *Step 3 *Reload the AA script and call-queue scripts.
Use the *call application voice load *command in privileged EXEC mode to reload the scripts. Router# *call application voice load aa * Router# *call application voice load queue * On Mon, May 19, 2008 at 5:03 AM, Jacob Owen <[EMAIL PROTECTED]> wrote: > Mike, > Possibly an easy question but how do you reload the > scripts? I usually reboot but that wastes time. > Thanks. > > --- Mike O <[EMAIL PROTECTED]> wrote: > > > I had this same problem. > > > > The parameter "param aa-huntX" correlates to the > > option in the script, example: > > > > param aa-hunt1 1001 --- means option 1 goes to > > hunt group 1001 > > param aa-hunt2 2001 --- means option 2 goes to > > hunt group 2001 > > > > and so on. > > > > Remember to reload the scripts after you make a > > change. > > > > ----- Original Message ----- > > From: Paul and Bobs > > To: ccie_voice@onlinestudylist.com > > Sent: Sunday, May 18, 2008 12:49 AM > > Subject: [OSL | CCIE_Voice] BACD Queuing > > > > > > Hi > > > > Below is my configuration for BACD. I have the > > call coming in and is answered. The welcome message > > is played. Then the option menu is played which asks > > for sales press 1, customer service press 2 , dial > > by extension press 3 or operator press 0. > > > > > > The dial by extension works and I can see that in > > the config. When I press 1 or 2 it says > > > > You have entered an incorrect option. > > > > > > When I press 0 i get taken to the hunt group 1 . > > > > Any ideas how to get the option 1 and 2 working as > > expexted. > > > > > > > > > > > > application > > service queue flash:app-b-acd-2.0.0.0.tcl > > param queue-len 10 > > param aa-hunt4 3001 > > param aa-hunt1 3200 > > param aa-name aa > > param queue-manager-debugs 1 > > param number-of-hunt-grps 3 > > param aa-hunt2 3201 > > ! > > service aa flash:app-b-acd-aa-2.0.0.0.tcl > > param number-of-hunt-grps 3 > > paramspace english index 1 > > param handoff-string a > > param dial-by-extension-option 3 > > paramspace english language en > > param max-time-vm-retry 2 > > param aa-pilot 3203000 > > paramspace english location flash: > > param second-greeting-time 60 > > param call-retry-timer 15 > > paramspace english prefix en > > param max-time-call-retry 600 > > param voice-mail 3001 > > param service-name queue > > ! > > > > > > ephone-hunt 1 longest-idle > > pilot 3200 > > list 3101, 3102 > > final 3001 > > timeout 3, 3 > > ! > > ! > > ! > > ! > > ephone-hunt 2 sequential > > pilot 3201 > > list 3102, 3101 > > final 3001 > > timeout 6, 6 > > ! > > dial-peer voice 3000 pots > > service aa > > incoming called-number 3203000 > > direct-inward-dial > > port 0/3/0:15 > > > > > Jacob Owen > CCIE #14063 (R&S, Service Provider), CCVP, CCDP > > > >
