If you are using a router 28XX for the VPN Connection to Protorlabs, try upgrading it to version 12.4(21)a , filename "c2800nm-advipservicesk9-mz.124-21a.bin" . That should solve that problem
Regards Christian Narvaez M. UC System Engineer CCIE Voice #22488 MAGENTA Reyes Lavalle #3350, Las Condes +(562)2408207 +(569)78076423 De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Sanjay Patel Enviado el: 07 November 2008 12:40 Para: ccie_voice@onlinestudylist.com Asunto: [OSL | CCIE_Voice] CME 7960 phone registration problem via EzVPN Hi All, I cannot now get my 2 7960 phones at home to fully register to the BR2 CME via EzVPN on 2 separate sessions/pods (and now also find that cannot I get a IP Communicator or IP blue to fully register either). >From a factory reset and following the Proctor lab instructions for setting (32) ALT TFTP to yes and setting (8) TFTP to CME 10.30.202.1, the phones follow the correct boot process and download new firmware [copying to Bank 1 and reload etc] but at the end of the process show Version Error and continually show Requesting Softkey Set on the display. IP communicator on my desktop gets to a similar stage but show a blank display [just date and time and no DN] and IP Blue continually registers and unregisters. As a test I dropped the EzVPN connection and reconnected via the Cisco VPN method and IP communicator registered fully first time. I have reverted a simple base config and ran some debugs ephone options shown below, but have come to a mental block on how to fix the problem. [I'm sure i have connected to CME via EzVPN successfully weeks before] Can anyone point me in the right direction [apologies if this is a simple problem but I at the moment i cannot see the wood for the trees]. [The keepalive 65535 was put in to stop continual phome register/deregister problems as I am located in the UK] Both 7960's show App Load ID P00307020040 Boot Load ID PC03030010001 Version 7.2(4.0) Status: SEP<mac>.cnf.xml P30-BR2-RTR#sh run Building configuration... Current configuration : 3826 bytes ! ! Last configuration change at 10:27:50 gmt Fri Nov 7 2008 ! NVRAM config last updated at 10:27:53 gmt Fri Nov 7 2008 ! version 12.4 service timestamps debug datetime msec service timestamps log datetime msec no service password-encryption ! hostname P30-BR2-RTR ! boot-start-marker boot system flash c2800nm-adventerprisek9_ivs-mz.124-3g.bin boot-end-marker ! <some output ommitted> ip cef no ip dhcp use vrf connected ip dhcp excluded-address 10.30.202.1 10.30.202.119 ip dhcp excluded-address 10.30.202.130 10.30.202.254 ! ip dhcp pool BR2 network 10.30.202.0 255.255.255.0 default-router 10.30.202.1 option 150 ip 10.30.202.1 ! ! no ip domain lookup ! ! voice-card 0 no dspfarm ! <some output ommitted> ! interface Loopback0 ip address 172.30.102.1 255.255.255.255 ip ospf network point-to-point ! interface FastEthernet0/0 no ip address duplex auto speed auto ! interface FastEthernet0/0.500 encapsulation dot1Q 500 native ip address 10.30.102.1 255.255.255.0 no snmp trap link-status ! interface FastEthernet0/0.600 encapsulation dot1Q 600 ip address 10.30.202.1 255.255.255.0 no snmp trap link-status ! interface Service-Engine0/0 no ip address shutdown ! interface FastEthernet0/1 no ip address shutdown duplex auto speed auto ! interface Serial0/1/0:0 no ip address encapsulation frame-relay IETF frame-relay lmi-type ansi ! interface Serial0/1/0:0.1 point-to-point ip address 162.30.102.2 255.255.255.0 frame-relay interface-dlci 102 ! router ospf 1 log-adjacency-changes network 10.30.102.0 0.0.0.255 area 0 network 10.30.202.0 0.0.0.255 area 0 network 162.30.102.0 0.0.0.255 area 0 network 172.30.102.0 0.0.0.255 area 0 ! ip classless ! ! ip http server ip http authentication local no ip http secure-server ! ! tftp-server flash:P00307010100.bin tftp-server flash:P00307020400.sbn tftp-server flash:P00307020200.sbn tftp-server flash:P00307020400.sb2 tftp-server flash:P00307020200.sb2 tftp-server flash:P00307020400.loads tftp-server flash:P00307020200.loads tftp-server flash:P00403020214.bin tftp-server flash:P00307020400.bin tftp-server flash:P00307020200.bin ! control-plane ! ! gatekeeper shutdown ! ! telephony-service load 7910 P00403020214 load 7960-7940 P00307010100 max-ephones 10 max-dn 20 ip source-address 10.30.202.1 port 2000 auto assign 1 to 4 create cnf-files version-stamp 7960 Nov 07 2008 09:14:14 dialplan-pattern 1 331323... extension-length 4 keepalive 65535 max-conferences 8 gain -6 transfer-system full-consult ! ! ephone-dn 1 dual-line number 3001 ! ! ephone-dn 2 dual-line number 3002 ! ! ephone-dn 3 dual-line number 3003 label BR2 Ph3 3003 description 3313233003 name BR2ph3 ! ! ephone-dn 4 dual-line number 3004 label BR2 Ph4 3004 description 3313233004 name BR2Ph4 ! ! ephone 1 ! ! ! ephone 2 [ this was IP Communicator via vpn] mac-address 0011.5024.C7A6 type 7960 button 1:2 ! ! ! ephone 3 ! ! ! ephone 4 ! ! ! ephone 5 ; [home phone 1] mac-address 000D.654B.8C0D type 7960 button 1:3 ! ! ! ephone 6 ;[home phone 2] mac-address 000D.2808.1C36 type 7960 button 1:4 ! ! ! line con 0 exec-timeout 0 0 logging synchronous line aux 0 line 194 no activation-character no exec transport preferred none transport input all transport output all line vty 0 4 privilege level 15 no login transport input telnet line vty 5 15 privilege level 15 no login transport input telnet ! warm-reboot scheduler allocate 20000 1000 ntp clock-period 17179816 ntp server 10.30.200.3 ! end P30-BR2-RTR#debug ep P30-BR2-RTR#debug ephone ? alarm Enable ephone alarm message debugging ccm-compatibility Enable ephone ccm-compatibility debugging detail Enable ephone detail debugging error Enable ephone error debugging keepalive Enable ephone keepalive debugging loopback Enable ephone loopback debugging moh Enable ephone music-on-hold debugging mtp Enable mtp debugging mwi Enable ephone mwi debugging pak Enable ephone packet debugging qov Enable ephone voice quality debugging raw Enable ephone raw protocol debugging register Enable ephone registration debugging state Enable ephone state debugging statistics Enable ephone statistics debugging vm-integration Enable ephone vm-integration debugging P30-BR2-RTR#debug ephone det This may severely impact system performance. Continue? [confirm]n P30-BR2-RTR#debug ephone re EPHONE registration debugging is enabled P30-BR2-RTR#debug ephone st % Ambiguous command: "debug ephone st" P30-BR2-RTR#debug ephone stat % Ambiguous command: "debug ephone stat" P30-BR2-RTR#debug ephone alarm EPHONE alarm message debugging is enabled P30-BR2-RTR#debug ephone al Nov 7 10:43:14.094: Skinny active socket list (1/505): 2 Nov 7 10:43:14.094: P30-BR2-RTR#debug ephone error EPHONE error debugging is enabled P30-BR2-RTR# Nov 7 10:44:05.970: New Skinny socket accepted [2] (1 active) Nov 7 10:44:05.970: sin_family 2, sin_port 51603, in_addr 10.0.1.91 Nov 7 10:44:05.970: skinny_add_socket 2 10.0.1.91 51603 Nov 7 10:44:06.010: Skinny StationAlarmMessage on socket [1] 10.0.1.91 SEP000D654B8C0D Nov 7 10:44:06.010: ** severityWarning p1=67584 [0x10800] p2=285321408 [0x1101A8C0] Nov 7 10:44:06.010: 6: Name=SEP000D654B8C0D Load=7.2(4.0)File Not Found Nov 7 10:44:06.010: Skinny StationAlarmMessage on socket [1] 10.0.1.91 SEP000D654B8C0D Nov 7 10:44:06.010: ** severityWarning p1=67584 [0x10800] p2=285321408 [0x1101A8C0] Nov 7 10:44:06.010: 3: Name=SEP000D654B8C0D Load=7.2(4.0)Version Error <+++++++++++++++ Nov 7 10:44:06.010: %IPPHONE-6-REG_ALARM: 25: Name=SEP000D654B8C0D Load=7.2(4.0) Last=Initialized Nov 7 10:44:06.010: Skinny StationAlarmMessage on socket [1] 10.0.1.91 SEP000D654B8C0D Nov 7 10:44:06.010: severityInformational p1=67584 [0x10800] p2=285321408 [0x1101A8C0] Nov 7 10:44:06.010: 25: P30-BR2-RTR# Name=SEP000D654B8C0D Load=7.2(4.0) Last=Initialized Nov 7 10:44:06.014: ephone-(5)[1] StationRegisterMessage (1/3/10) from 10.0.1.91 Nov 7 10:44:06.014: ephone-(5)[1] Register StationIdentifier DeviceName SEP000D654B8C0D Nov 7 10:44:06.014: ephone-(5)[1] StationIdentifier Instance 1 deviceType 7 Nov 7 10:44:06.014: ephone-5[-1]:stationIpAddr 10.0.1.91 Nov 7 10:44:06.014: ephone-5[-1]:maxStreams 0 Nov 7 10:44:06.014: ephone-5[-1]:protocol Ver 0x84000006 Nov 7 10:44:06.014: ephone-5[-1]:phone-size 3120 dn-size 484 Nov 7 10:44:06.014: ephone-(5) Allow any Skinny Server IP address 10.30.202.1 Nov 7 10:44:06.014: ephone-5[-1]:Found entry 4 for 000D654B8C0D Nov 7 10:44:06.014: ephone-5[-1]:socket change -1 to 1 Nov 7 10:44:06.014: ephone-5[-1]:FAILED: CLOSED old socket -1 Nov 7 10:44:06.014: ephone-5[1]:***Force device subtype to 0 Nov 7 10:44:06.014: ephone-5[1]:phone SEP000D654B8C0D re-associate OK on socket [1] Nov 7 10:44:06.014: %IPPHONE-6-REGISTER: ephone-5:SEP000D654B8C0D IP:10.0.1.91 Socket:1 DeviceType:Phone has registered. Nov 7 10:44:06.014: Phone 4 socket 1 Nov 7 10:44:06.014: Skinny Local IP address = 10.30.202.1 on port 2000 Nov 7 10:44:06.014: Skinny Phone IP address = 10.0.1.91 51603 Nov 7 10:44:06.014: ephone-5[1]:Signal protocol ver 5 to phone with ver 6 Nov 7 10:44:06.014: ephone-5[1]:Date Format M/D/Y Nov 7 10:44:06.014: ephone-5[1]:RegisterAck sent to ephone 1: keepalive period 65535 use sccp-version 5 Nov 7 10:44:06.014: ephone-5[1]:CapabilitiesReq sent Nov 7 10:44:06.270: ephone-5[1]:CapabilitiesRes received Nov 7 10:44:06.270: ephone-5[1]:Caps list 7 WideBand_256K 120 ms G711Ulaw64k 40 ms G711Alaw64k 40 ms G729AnnexB 60 ms G729AnnexAwAnnexB 60 ms G729 60 ms G729AnnexA 60 ms Nov 7 10:44:06.274: ephone-5[1]:ButtonTemplateReqMessage Nov 7 10:44:06.274: ephone-5[1]:CheckAutoReg Nov 7 10:44:06.274: ephone-5[1]:AutoReg is disabled Nov 7 10:44:06.274: ephone-5[1][SEP000D654B8C0D]:Setting 6 lines 0 speed-dials on phone (max_line 6) Nov 7 10:44:06.274: ephone-5[1]:First Speed Dial Button location is 0 (0) Nov 7 10:44:06.274: ephone-5[1]:Configured 0 speed dial buttons Nov 7 10:44:06.274: ephone-5[1]:ButtonTemplate lines=6 speed=0 buttons=6 offset=0 Nov 7 10:44:06.526: ephone-5[1]:StationSoftKeyTemplateReqMessage Nov 7 10:44:06.526: ephone-5[1]:StationSoftKeyTemplateResMessage Nov 7 10:44:06.778: ephone-5[1]:StationSoftKeySetReqMessage Nov 7 10:44:06.778: ephone-5[1]:Removed SkPark key Nov 7 10:44:06.778: ephone-5[1]:StationSoftKeySetResMessageSleep 250 msec for ephone-(5) on socket [1]P30-BR2-RTR# P30-BR2-RTR# Nov 7 10:44:15.354: ephone-5[1]:SkinnyCompleteRegistration Nov 7 10:44:15.354: socket [1] send ERROR 11 msg=0x113 Sleep 250 msec for ephone-(5) on socket [1]Skinny Socket [1] retry failure errno=11 Nov 7 10:44:15.606: ephone-5[1]:DisAssociate: Closed socket 1 while REGISTERED P30-BR2-RTR# Nov 7 10:44:15.606: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-5:SEP000D654B8C0D IP:10.0.1.91 Socket:1 DeviceType:Phone has unregistered abnormally. P30-BR2-RTR# Nov 7 10:45:15.582: Skinny active socket list (1/505): 2 Nov 7 10:45:15.582: P30-BR2-RTR#un all Port Statistics for unclassified packets is not turned on. All possible debugging has been turned of regards Sanjay
