If you are able to get calls into CUE across the WAN it sounds like the xcoder is working. I would suggest looking at your dial-peer pointing to BACD.
PSTN calls and CME phones will match on your incoming called-number definition in your dial-peer. Depending on how you are handling calls from the WAN, you may need destination-pattern 3500 defined in your dial-peer. Scott Hardesty | Cisco Engineer | MidAtlantic | Presidio Networked Solutions 7601 Ora Glen Drive, Suite 100, Greenbelt, MD 20770 | mailto:[EMAIL PROTECTED] D: 301.313.2041 | C: 443.789.1219 | http://www.presidio.com/ -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Brooks Sent: Saturday, November 08, 2008 10:35 AM To: rob Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Invoking a transcoder for WAN calls intoB-ACD Hi Rob, What incoming dial-peer are you hitting when you call from BR1 or HQ into the BACD on CME ? If the codec is not hardcoded to G729 then the transcoder will not be invoked. This occurs if the dial-peer you are hitting has flexibility within the codec such dial-peer 0 or a dial-peer with a "voice-class codec" assigned. Regards, Mike Brooks CCIE# 16027 (R&S) On Fri, Nov 7, 2008 at 4:53 AM, rob <[EMAIL PROTECTED]> wrote: > Hi, > > I'm testing Workbook 3, lab 2 task 42 and although I have completed the > requirements for this task and can call into the B-ACD via the PSTN and from > CME phones. Although it is not a requirement I am unable to establish a call > across the WAN from the HQ or BR1 sites. My CME transcoder is working for > 729 to 711 calls into CUE but doesnt invoke for WAN calls into B-ACD. > > Is this even possible? > > Thanks, > > Rob