Hi list, I've configured Attendant Console and is working fine for Longest Available/Circular Hunting but not in Broadcast Hunting mode. I've line members and users in Line Group. When system is configured for LAA/Circular Hunting, AC user can see call coming in inside the AC console, but when broadcast hunting is configured the calling party gets MOH from the DP of AC Pilot (User hold Audio Source). AC User cannot see call inside the AC console. I've tried line group with only users (no phones), phones + users but same result. Restart of CCM didn't resolve.
Any help is highly appreciated..... _________________________________________________________________ Find a better job. We have plenty. Visit MSN Jobs http://www.in.msn.com/jobs