I set up the Unity fax via the BR1 gateway. I've actually deployed this before for a customer, though it was a while back.
Got both sides configured, too CCM off line and BR1 dropped into SRST mode. Then went looking for the button on the Proctor Labs web page to send me a fax......and it isn't there...... I take a good hard look, and for the life of me I cannot locate it. So, I go on to work on the outbound side. Everything is configured, but it seems that Unity is not correctly handshaking with the gateway. It tries....but something in there doesn't like something. I've turned on every debug I can think of, but all it looks like is that the handshake on port 25 is failing. Below is what I get. Any suggestions appreciated. Cliff Feb 13 04:57:26.558: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x47940D6C), state=1 Feb 13 04:57:27.010: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Calling smtp verb: ehlo Feb 13 04:57:27.010: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x47940D6C), state=1 Feb 13 04:57:27.538: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Calling smtp verb: mail Feb 13 04:57:27.538: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x47940D6C), state=1 Pod20-BR1-RTR(config)# Feb 13 04:57:28.046: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Calling smtp verb: rcpt Feb 13 04:57:28.046: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_command_rcpt: context(0x47940D6C) Feb 13 04:57:28.046: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x47940D6C), state=1 Feb 13 04:57:28.514: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Calling smtp verb: rset Feb 13 04:57:28.518: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_clear_state: context(0x47940D6C) Feb 13 04:57:28.518: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_clear_state:e...@2125 Feb 13 04:57:28.518: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x47940D6C), state=1 Feb 13 04:57:29.166: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Calling smtp verb: quit Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_closesocket: Closing socket 1 Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmt Pod20-BR1-RTR(p_server_engine_clear_state: context(0x47940D6C) Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_clear_state:e...@2125 Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: Freeing SMTP ctx at 0x47940D6C Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_work_routine: context(0x0), state=-1 Feb 13 04:57:29.170: //-1/xxxxxxxxxxxx/SMTPS/esmtp_server_engine_process: context is freedconfig)# Pod20-BR1-RTR(config)# I don't think the problem is on the gateway, but here's the config: ! fax receive called-subscriber $d$ fax send transmitting-subscriber $s$ fax send left-header $s$ fax send center-header $t$ fax send right-header Page: $p$ fax send coverpage enable fax send coverpage email-controllable fax interface-type fax-mail mta send server unity-lab.voip.lab port 25 mta send mail-from username fax-user mta receive aliases voip.lab mta receive maximum-recipients 10 mta receive generate mdn ! application service offramp flash:/app_faxmail_offramp.2.0.1.1.tcl ! service onramp flash:/app_faxmail_onramp.2.0.1.3.tcl ! global service alternate Default ! voice-port 0/0/0:23 ! ccm-manager switchback uptime-delay 5 ccm-manager fallback-mgcp ccm-manager redundant-host 10.20.200.21 ccm-manager mgcp ccm-manager music-on-hold ! mgcp mgcp call-agent 10.20.200.20 service-type mgcp version 0.1 mgcp dtmf-relay voip codec all mode out-of-band mgcp fax t38 inhibit mgcp bind control source-interface Vlan400 mgcp bind media source-interface Vlan400 ! mgcp profile default ! sccp local Vlan400 sccp ccm 10.20.200.21 identifier 2 version 4.1 sccp ccm 10.20.200.20 identifier 1 version 4.1 sccp ! sccp ccm group 1 associate ccm 1 priority 1 associate ccm 2 priority 2 associate profile 10 register MTP001794608f68 associate profile 20 register CNF001794608f68 ! dspfarm profile 10 transcode codec g711ulaw codec g729r8 maximum sessions 2 associate application SCCP ! dspfarm profile 20 conference codec g711ulaw codec g729r8 maximum sessions 1 associate application SCCP ! ! dial-peer voice 1 pots translation-profile incoming 10to4 incoming called-number 617520.... direct-inward-dial port 0/0/0:23 ! dial-peer voice 21 mmoip service app_offramp information-type fax incoming called-number . ! dial-peer voice 2 pots service onramp incoming called-number 6175202802 direct-inward-dial port 0/0/0:23 ! dial-peer voice 23 pots destination-pattern 16175212223 port 0/0/0:23 forward-digits all ! dial-peer voice 10 pots translation-profile outgoing 4to10 destination-pattern 91[2-9]..[2-9]...... prefix 1 ! dial-peer voice 22 mmoip service fax_on_vfc_onramp_app out-bound destination-pattern 6175202802 information-type fax session target mailto:incoming...@voip.lab !