Based on the docs ... Here's the list I came up with. In terms of BACD
timers ... I think this is all of them:
param call-retry-timer
To specify the time interval before each attempt to retry to connect a
call to an ephone hunt group
param max-extension-length
To specify the maximum number of digits callers can dial when they
choose the dial-by-extension option
param max-time-call-retry
To specify the maximum length of time for which calls to the Cisco
Unified CME B-ACD service can stay in a call queue
param max-time-vm-retry
To specify the maximum number of times that calls in a Cisco Unified CME
B-ACD call queue can attempt to connect to the alternate destination number,
param menu-timeout
To set the number of times the AA service will loop the menu prompt
before connecting the caller to an operator if the caller does not
select a menu option
param queue-len
To specify the number of calls that can be held in each call queue in a
Cisco Unified CME B-ACD service
Chris Parker wrote:
Hello,
I am trying to get a picture of all the possible BACD timing
parameters that they can throw at us. Here is the list I have so far:
service queue
param queue-len 10
service aa
param max-extension-length 4
param second-greeting-time 60
param call-retry-timer 20
param max-time-call-retry 90
Does anyone know of additional timers that could be useful?
Chris
