Thing that puzzles me too is if you use the CTI route point, the redirect that Unity sees would actually occur there and the redir number should be 200X due to the vm profile mask. You should see the call come in as a redirect not as a direct call. If it comes in as a direct call you will not get the mailbox greeting as that depends on the call being redirected.

Chris

Jose Gregorio Linero (jlinero) wrote:
Hi Chris:

Thanks for your answer, actually in Unity call viewer I am seeing the call
as a direct call instead of redirected call, if I erase the command "isdn
outgoing ie redirecting-number" from the ISDN serial interface everything
works fine for SRST but I have problems with the AAR and the voicemail.

Please let me know if you face the same problem when toy test it.

Regards,

Jose

-----Original Message-----
From: Chris Parker [mailto:cpar...@cparker.us] Sent: Sábado, Marzo 21, 2009 12:56 PM
To: Jose Gregorio Linero (jlinero)
Cc: Cliff McGlamry; Wesley Lim; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail Redirection

I have indeed tested this and I understand the why H323 vs MGCP makes a difference. I trying to understand why the redirect would even matter since we arent relying in the presence of the redir number to accomplish anything.

I will retest and get back to you

Chris

Jose Gregorio Linero (jlinero) wrote:
Hi Chris, Cliff:

I tested with call-forward X commands and with the configuration you
suggested me and the same result, have you tested this configuration when
the Gateway in SiteB is H323?, have you tested this configuration and make
it work without breaking the VM functionality in AAR?

If you have access to your own lab please add the command "isdn outgoing
ie
redirect-number" to the ISDN serial interface, this will allow you to have
the voicemail working for AAR, then test the SRST with your configurations
and please let me know if it works, again, this is not an MGCP gateway in
SiteB, it is a H323 GW in Site B.

Regards,

Jose

-----Original Message-----
From: Chris Parker [mailto:cpar...@cparker.us] Sent: Sábado, Marzo 21, 2009 12:25 PM
To: Jose Gregorio Linero (jlinero)
Cc: Cliff McGlamry; Wesley Lim; ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail Redirection

I think you can get around this if you don't use the alias command. Heres the way I usually do SRST VM:

voicemail 912122251600
call-forward busy 91212225169.
call-forward noan 91212225169. timeout 12

I create alternate extensions for the full DID in Unity for the button to work, and I create a CTI port with the number 169X with CFA to VM. The CTI port has VM profile with a mask of 200X.

Chris

Jose Gregorio Linero (jlinero) wrote:
Hi Cliff:

Thanks for the answer, this is my H323 configuration:

voice service voip

h323

no h225 timeout keepalive

!

!

voice class codec 1

codec preference 1 g711ulaw

codec preference 2 g711alaw

codec preference 3 g729r8

!

!

!

voice class h323 1

h225 timeout tcp establish 3

!

!

!

!

!

!

voice translation-rule 1

rule 1 /\(3...$\)/ /972301\1/

rule 2 /^\(2...$\)/ /408201\1/

rule 3 /^\(4...$\)/ /8522433\1/

!

voice translation-rule 2

rule 1 /972301\(3...\)/ /\1/

!

!

voice translation-profile ANI

translate calling 1

!

voice translation-profile DNIS

translate called 2

!

controller E1 0/2/0

pri-group timeslots 1-6,16

!

interface Loopback0

ip address 172.1.101.1 255.255.255.0

h323-gateway voip interface

h323-gateway voip bind srcaddr 172.1.101.1

!

interface Serial0/2/0:15

no ip address

encapsulation hdlc

isdn switch-type primary-net5

isdn incoming-voice voice

isdn outgoing display-ie

*isdn outgoing ie redirecting-number **à** We need this to make the voicemail work in AAR mode*

no cdp enable

!

voice-port 0/2/0:15

translation-profile incoming DNIS

translation-profile outgoing ANI

!

ccm-manager music-on-hold

!

!

sccp local Vlan203

sccp ccm 10.1.200.21 identifier 1

sccp ccm 10.1.200.20 identifier 2

sccp

!

sccp ccm group 1

associate ccm 1 priority 1

associate ccm 2 priority 2

associate profile 1 register MTP001360f1a3e8

associate profile 2 register CFB001360f1a3e8

keepalive retries 5

switchover method immediate

switchback method immediate

switchback interval 5

!

dspfarm profile 1 transcode

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

maximum sessions 4

associate application SCCP

!

dspfarm profile 2 conference

codec g711ulaw

codec g711alaw

codec g729ar8

codec g729abr8

codec g729r8

codec g729br8

maximum sessions 2

associate application SCCP

!

dial-peer cor custom

name Emergency

name Local

name LongDistance

name International

!

!

dial-peer cor list Emergency

member Emergency

!

dial-peer cor list Local

member Local

!

dial-peer cor list LongDistance

member LongDistance

!

dial-peer cor list International

member International

!

dial-peer cor list Allowed

member Emergency

member Local

member LongDistance

member International

!

dial-peer cor list Restricted

member Emergency

member Local

!

!

dial-peer voice 1 pots

corlist outgoing Emergency

destination-pattern 911

incoming called-number .

direct-inward-dial

port 0/2/0:15

forward-digits all

!

dial-peer voice 2 voip

destination-pattern 3...

voice-class codec 1

voice-class h323 1

session target ipv4:10.1.200.21

dtmf-relay h245-alphanumeric

ip qos dscp cs3 signaling

!

dial-peer voice 3 voip

preference 1

destination-pattern 3...

voice-class codec 1

voice-class h323 1

session target ipv4:10.1.200.20

dtmf-relay h245-alphanumeric

ip qos dscp cs3 signaling

!

dial-peer voice 4 pots

corlist outgoing Emergency

destination-pattern 9911

port 0/2/0:15

forward-digits 3

!

dial-peer voice 5 pots

corlist outgoing Local

destination-pattern 9[2-9]......

port 0/2/0:15

forward-digits 7

!

dial-peer voice 6 pots

corlist outgoing LongDistance

destination-pattern 91[2-9]..[2-9]......

port 0/2/0:15

forward-digits 11

!

dial-peer voice 7 pots

corlist outgoing International

destination-pattern 9011T

port 0/2/0:15

prefix 011

!

dial-peer voice 8 pots

destination-pattern 4...

port 0/2/0:15

prefix 01185224334

!

!

call-manager-fallback

max-conferences 8 gain -6

ip source-address 142.203.65.1 port 2000

max-ephones 3

max-dn 4 preference 2

voicemail 914082012600

alias 1 3001 to 3001 cfw 914082012801 timeout 10

alias 2 3002 to 3002 cfw 93013333 timeout 10

moh music-on-hold.au

multicast moh 239.1.1.3 port 16384 route 142.203.65.1 172.1.101.1

cor incoming Allowed 1 3001

cor incoming Restricted 2 3002,3021

The alias 1 is pointing to a 914082012801, and in CCM there is a TP with 2801 translating to 3001.

This is the output from the debug:

Mar 21 16:54:40.781: ISDN Se0/2/0:15 Q931: RX <- SETUP pd = 8 callref = 0x00C4

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98381

Exclusive, Channel 1

Display i = 'HQ-Phone1'

Calling Party Number i = 0x0081, '4082012001'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '9723013001'

Plan:Unknown, Type:Unknown

Mar 21 16:54:40.801: ISDN Se0/2/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x80C4

Channel ID i = 0xA98381

Exclusive, Channel 1

Mar 21 16:54:40.809: ISDN Se0/2/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x80C4

Progress Ind i = 0x8188 - In-band info or appropriate now available

Mar 21 16:54:50.810: ISDN Se0/2/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Calling num 4082012001

Mar 21 16:54:50.814: ISDN Se0/2/0:15 Q931: Applying typeplan for sw-type 0x12 is 0x0 0x0, Called num 14082012801

Mar 21 16:54:50.814: ISDN Se0/2/0:15 Q931: TX -> SETUP pd = 8 callref = 0x00B9

Bearer Capability i = 0x8090A3

Standard = CCITT

Transfer Capability = Speech

Transfer Mode = Circuit

Transfer Rate = 64 kbit/s

Channel ID i = 0xA98386

Exclusive, Channel 6

Display i = 'HQ-Phone1'

Calling Party Number i = 0x0081, '4082012001'

Plan:Unknown, Type:Unknown

Called Party Number i = 0x80, '14082012801'

Plan:Unknown, Type:Unknown

* Redirecting Number i = 0xFF, '3001' **à** This is the bug causing the problem and due we need the redirect number for AAR, the TP is not working *

* Plan:Reserved, Type:Reserved as expected*

Mar 21 16:54:50.866: ISDN Se0/2/0:15 Q931: RX <- CALL_PROC pd = 8 callref = 0x80B9

Channel ID i = 0xA98386

Exclusive, Channel 6

Mar 21 16:54:51.238: ISDN Se0/2/0:15 Q931: RX <- ALERTING pd = 8 callref = 0x80B9

Progress Ind i = 0x8188 - In-band info or appropriate now available

Mar 21 16:54:51.518: ISDN Se0/2/0:15 Q931: RX <- CONNECT pd = 8 callref = 0x80B9

Mar 21 16:54:51.522: %ISDN-6-CONNECT: Interface Serial0/2/0:5 is now connected to 14082012801 N/A

Mar 21 16:54:51.522: ISDN Se0/2/0:15 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x00B9

Mar 21 16:54:51.530: ISDN Se0/2/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x80C4

Mar 21 16:54:51.550: ISDN Se0/2/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x00C4

Mar 21 16:54:51.554: %ISDN-6-CONNECT: Interface Serial0/2/0:0 is now connected to 4082012001 N/A

Mar 21 16:54:55.238: ISDN Se0/2/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x00C4

Cause i = 0x8290 - Normal call clearing

Mar 21 16:54:55.238: %ISDN-6-DISCONNECT: Interface Serial0/2/0:0 disconnected from 4082012001 , call lasted 3 seconds

Mar 21 16:54:55.242: ISDN Se0/2/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x80C4

Mar 21 16:54:55.246: %ISDN-6-DISCONNECT: Interface Serial0/2/0:5 disconnected from 14082012801 , call lasted 3 seconds

Mar 21 16:54:55.246: ISDN Se0/2/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x00B9

Cause i = 0x8090 - Normal call clearing

Mar 21 16:54:55.258: ISDN Se0/2/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x00C4

Mar 21 16:54:55.270: ISDN Se0/2/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80B9

Mar 21 16:54:55.274: ISDN Se0/2/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x00B9

As you can see from the information I am sending, due to the fact this is an H323 GW we need the ie redirect number commando to have the voicemail working in AAR mode, but doing this we broke the integration of the VM in SRST mode because we are sending the redirecting number with the wrong reason.

Regards,

Jose

*From:* Cliff McGlamry [mailto:cl...@mcglamry.net]
*Sent:* Sábado, Marzo 21, 2009 11:46 AM
*To:* Jose Gregorio Linero (jlinero); Wesley Lim
*Cc:* ccie_voice@onlinestudylist.com
*Subject:* Re: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail Redirection

Why don't you post the H323 config, and the output of the q931 trace (along with the info on what was originally dialed so we know what's supposed to go to voicemail)? It would be easier to help you if we could see what you are doing.

    ----- Original Message -----

    *From:* Jose Gregorio Linero (jlinero) <mailto:jlin...@cisco.com>

    *To:* Wesley Lim <mailto:lim.wes...@gmail.com>

    *Cc:* ccie_voice@onlinestudylist.com
    <mailto:ccie_voice@onlinestudylist.com>

    *Sent:* Saturday, March 21, 2009 12:08 PM

    *Subject:* Re: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail
    Redirection

    Hi all:

    I am stuck on this, any thoughts?, points of view?, have anybody
    faced this issue?

    Any point of view would very helpful.

    Regards,

    Jose

    *From:* Jose Gregorio Linero (jlinero)
    *Sent:* Sábado, Marzo 21, 2009 6:31 AM
    *To:* 'Wesley Lim'
    *Cc:* ccie_voice@onlinestudylist.com
    <mailto:ccie_voice@onlinestudylist.com>
    *Subject:* RE: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail
    Redirection

    Hi:

    Actually I have tested the TP and CTI RP method when the BR1 GW is
    MGCP and it works fine, the problem I have is when the BR1 GW is
    H323, due to the fact that you need the command “isdn outgoing ie
    redirect” to make the VM work in AAR, in SRST you have an issue
    because no matter you are using TP or CTI RP method the GW is
    sending the 0xFF redirect reason and after you translate the
    ficticious number to one of the SRST that is not registered, Unity
    can see the wrong reason and you have the general greeting instead
    of the voicemail greeting, that is why I am asking.

    Have anybody tested the VM integration with an H323 GW and found
    this issue, maybe I am asking an stupid question, but I am testing
    different things and using an H323 GW I found this issue. Again, I
    have tested the CTI RP and TP before with an MGCP GW but is
    different, with an MGCP GW you do not need the command “isdn
    outgoing ie redirect-number” because all the control is in CCM,
    and when you are using with MGCP GW the voicemail in AAR works
    fine without this command, but in H323 GW you need this command to
    make the VM work in AAR, but in SRST you have a problem.

    Thanks in advance.

    Regards,

    Jose

    *From:* Wesley Lim [mailto:lim.wes...@gmail.com]
    *Sent:* Sábado, Marzo 21, 2009 2:11 AM
    *To:* Jose Gregorio Linero (jlinero)
    *Cc:* ccie_voice@onlinestudylist.com
    *Subject:* Re: [OSL | CCIE_Voice] H323 GW SRST and AAR Voicemail
    Redirection

    2 other methods besides vm-integration:

    1. Translation pattern

    2. CTI RP

    This topic have been discussed many times, would suggest you to
    search for the alternative methods.

    On Sat, Mar 21, 2009 at 10:58 AM, Jose Gregorio Linero (jlinero)
    <jlin...@cisco.com <mailto:jlin...@cisco.com>> wrote:

    Hi:

    Looks like I’ve never tested this before, I have configured BR1 GW
    as H323 GW, I am aware of the 0xFF redirect problem and I am
    testing AAR and SRST, due to the fact this is an H323 GW I need
    the command “isdn outgoing ie redirect” in the ISDN serial
    interface in order to make the redirection of a call to the
    correct voicemail in AAR mode, but I realized that this command
    affect the integration to the voicemail in SRST mode, my question
    is, having this scenario the only option we have is
    vm-integration?, because using this command in serial interface
    the translation pattern workaround does not work.

    Thanks in advance.

    Regards,

    Jose



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