Open DC Directory Administrator and login as Directory Manager with password cisco (on proctor labs rack anyway).
Drill down: Directory Cisco.com CCN systemProfiles Right click on System Profile in the right pane. Select properties and then Application Install Status tab. Modify the IAQ flag to "true" Save and close. Close ALL browser windows. Reopen browser and login. You'll be able to select the ICD extensions. Cliff. ----- Original Message ----- From: adefila seun To: ccie_voice@onlinestudylist.com Sent: Wednesday, April 01, 2009 8:27 PM Subject: [OSL | CCIE_Voice] IPCC express Hello, was configuring IPCC express but the the ICD button is not showing on the device association page thus resources are not visible on the IPCC express restarted the IIA admin service to rectify this. after restarting the callmanager and the IPCC were not available Anyone with an idea of how t fix the ICD