I'm trying to setup a quick transfer to voicemail option. I'd like to have a scenario as follows:
Extension 5001 receives a call. A speed dial is configured on the second button of this ephone (*5002) The user on 5001 presses transfer and the speed dial button for *5002. Pressing Transfer again is NOT needed. The call should go directly to voicemail greeting for 5002. I have the whole vmdirect thing setup with translation patterns so if I simply press the speed-dial on 5001, the call goes directly to 5002's greeting. I can't get a call from PSTN to be directly transferred to 5002's Voicemail greeting though. The PSTN call simply gets disconnected when I press the speed-dial button. I've tried a couple of options with call-forward and transfer pattern, but nothing works. Any ideas?
