Hi,
I configured a GDM(3333) in CUE and it works fine when I call it directly when I put in a final destination in the ephone-hunt. MWI envelopes are flashing and my users can access the message and turn off mwi. But when I try via the BACD (I took off the final destination in ephone-hunt), it doesn't go to voicemail. Here's my config and my debug: ! application service queue flash:app-b-acd-2.1.0.0.tcl param aa-hunt3 3333 param queue-len 15 param number-of-hunt-grps 2 param aa-hunt2 3210 param queue-manager-debugs 1 ! service aa flash:app-b-acd-aa-2.1.0.0.tcl paramspace english index 1 param number-of-hunt-grps 2 param handoff-string aa param dial-by-extension-option 1 paramspace english language en param max-time-vm-retry 2 param aa-pilot 3500 paramspace english location flash: param second-greeting-time 60 param welcome-prompt _bacd_welcome.au param call-retry-timer 5 param max-time-call-retry 90 param voice-mail 3333 param service-name queue ! ! dial-peer voice 3600 voip translation-profile outgoing VM destination-pattern 3[126]00 session protocol sipv2 session target ipv4:10.4.202.2 incoming called-number 399[89].... dtmf-relay sip-notify codec g711ulaw no vad ! dial-peer voice 3500 voip service aa destination-pattern 3500 session target ipv4:172.4.102.1 incoming called-number 3500 dtmf-relay h245-alphanumeric codec g711ulaw no vad ! dial-peer voice 3501 pots service aa incoming called-number 3500 ! ephone-hunt 1 sequential pilot 3210 list 3001, 3003 timeout 12 no-reg both ! ephone-dn 6 number 3333 no-reg primary call-forward all 3600 ! **** From debug voip dial-peer **** Pod14-BR2-RTR# 1: Dial-peer Tag=20001 May 18 16:49:36.183: //-1/B45007EF80EA/DPM/dpMatchPeersCore: Calling Number=, Called Number=3600, Peer Info Type=DIALPEER_INFO_SPEECH May 18 16:49:36.183: //-1/B45007EF80EA/DPM/dpMatchPeersCore: Match Rule=DP_MATCH_DEST; Called Number=3600 May 18 16:49:36.183: //-1/B45007EF80EA/DPM/dpMatchPeersCore: Result=Success(0) after DP_MATCH_DEST May 18 16:49:36.183: //-1/B45007EF80EA/DPM/dpMatchPeersMoreArg: Result=SUCCESS(0) List of Matched Outgoing Dial-peer(s): 1: Dial-peer Tag=3600 Pod14-BR2-RTR# May 18 16:49:41.195: //-1/B74CC78A80EC/DPM/dpMatchPeersCore: Calling Number=, Called Number=3333, Peer Info Type=DIALPEER_INFO_SPEECH May 18 16:49:41.199: //-1/B74CC78A80EC/DPM/dpMatchPeersCore: Match Rule=DP_MATCH_DEST; Called Number=3333 May 18 16:49:41.199: //-1/B74CC78A80EC/DPM/dpMatchPeersCore: Result=Success(0) after DP_MATCH_DEST May 18 16:49:41.199: //-1/B74CC78A80EC/DPM/dpMatchPeersMoreArg: Result=SUCCESS(0) List of Matched Outgoing Dial-peer(s): 1: Dial-peer Tag=20005 May 18 16:49:41.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore: Calling Number=, Called Number=3001, Peer Info Type=DIALPEER_INFO_SPEECH May 18 16:49:41.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore: Match Rule=DP_MATCH_DEST; Called Number=3001 May 18 16:49:41.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore: Result=Success(0) after DP_MATCH_DEST May 18 16:49:41.199: //-1/xxxxxxxxxxxx/DPM/dpMatchPeers: Result=SUCCESS(0) List of Matched Outgoing Dial-peer(s): It's like the called-number turns out to be the calling number. Can someone help me figure this out ? Thanks, Sandy.