Why not make the final in your hunt groups the pilot for the next hunt group?
Jonathan On Sat, Aug 8, 2009 at 11:10 PM, dave menk<menk...@hotmail.com> wrote: > Can I setup BACD so that I can hunt from one hunt group to another hunt > group? I have tried this using various methods and no matter what I try the > call is not released from the first hunt group until the alternate is > reached. > This needs to on a RNA. > > Hunt Group1 ---> Hunt Group2 ---> Hunt Group 3 ---> Voice Mail. > > Current BACD Config > application > service callq flash:app-b-acd-2.1.2.2.tcl > param aa-hunt3 3303 > param queue-len 10 > param aa-hunt4 3304 > param aa-hunt1 3301 > param number-of-hunt-grps 4 > param queue-manager-debugs 1 > param aa-hunt2 3302 > ! > service aa flash:app-b-acd-aa-2.1.2.2.tcl > paramspace english index 0 > param number-of-hunt-grps 2 > param handoff-string aa > paramspace english language en > param max-time-vm-retry 2 > param aa-pilot 3300 > paramspace english location flash: > param second-greeting-time 60 > param call-retry-timer 15 > param max-time-call-retry 20 > param voice-mail 3399 > param service-name callq > ! > service aa2 flash:app-b-acd-aa-2.1.2.2.tcl > param voice-mail 3399 > param handoff-string aa2 > paramspace english language en > paramspace english index 0 > param aa-pilot 3311 > paramspace english location flash: > param service-name callq > param number-of-hunt-grps 1 > param drop-through-option 3 > ! > service aa3 flash:app-b-acd-aa-2.1.2.2.tcl > paramspace english index 0 > paramspace english language en > param drop-through-option 4 > param voice-mail 3399 > paramspace english location flash: > param handoff-string aa3 > param aa-pilot 3312 > param service-name callq > param number-of-hunt-grps 1 > ! > ephone-hunt 11 sequential > pilot 3301 > list 3000, 3001, 3002 > final 3311 > timeout 3, 3, 3 > ephone-hunt 12 sequential > pilot 3302 > list 3100, 8125 > final 3312 > ephone-hunt 13 peer > pilot 3303 > list 3002, 3001, 3000 > final 3312 > timeout 10, 10, 10 > ephone-hunt 14 peer > pilot 3304 > list 3001, 3000, 3002 > final 3399 > timeout 20, 20, 20 > > Hunt groups can be called directly and dial peers are configured for all > service aa. > > dial-peer voice 3 voip > destination-pattern 3300$ > session target ipv4:142.42.65.254 > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 4 voip > service aa > session target ipv4:142.42.65.254 > incoming called-number 3300$ > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 14 voip > destination-pattern 3311$ > session target ipv4:142.42.65.254 > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 15 voip > service aa2 > incoming called-number 3311$ > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 16 voip > destination-pattern 3312$ > session target ipv4:142.42.65.254 > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > ! > dial-peer voice 17 voip > service aa3 > incoming called-number 3312$ > dtmf-relay h245-alphanumeric > codec g711ulaw > no vad > > Thanks, > Dave > ________________________________ > Windows Live™: Keep your life in sync. Check it out. > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
