I don't see any option in the order form to choose either its a new purchase or 
upgrade.Also I don't see any amount to be paid for upgrade. 

Any help will be greatly appreciated.

Thank you.

--- On Tue, 8/11/09, Mike Down <md...@proctorlabs.com> wrote:

> From: Mike Down <md...@proctorlabs.com>
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!! (Mike Down)
> To: ccie_voice@onlinestudylist.com
> Date: Tuesday, August 11, 2009, 8:50 AM
> Hey everyone, 
> 
> Thanks for the messages and such.  The response has
> been overwhelming to
> these updates!  If you are receiving the error online,
> please just simply
> fill out the form and fax/email it back in and it will be
> processed
> manually.  Many of you purchased your products through
> a Training Advisor
> instead of online, so, the system just doesn't recognize
> the order and we
> would have to process it manually.  
> 
> If you do have any additional questions, feel free to reach
> out to me at
> anytime!!! 
> 
>  
> Best wishes, 
> Mike Down
> 
> Training Advisor - Proctor Labs, Inc.
> 
> Telephone: +1.810.326.1444 x 206
> Fax: +1.810.454.0130
> Mailto: md...@proctorlabs.com
> 
> Skype: mikedownipexpert 
> --
> Follow me on Twitter!
> Check out My Blog!
>  
> -----Original Message-----
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com]
> On Behalf Of
> ccie_voice-requ...@onlinestudylist.com
> Sent: Monday, August 10, 2009 8:22 PM
> To: ccie_voice@onlinestudylist.com
> Subject: CCIE_Voice Digest, Vol 42, Issue 105
> 
> Send CCIE_Voice mailing list submissions to
>     ccie_voice@onlinestudylist.com
> 
> To subscribe or unsubscribe via the World Wide Web, visit
>     http://onlinestudylist.com/mailman/listinfo/ccie_voice
> or, via email, send a message with subject or body 'help'
> to
>     ccie_voice-requ...@onlinestudylist.com
> 
> You can reach the person managing the list at
>     ccie_voice-ow...@onlinestudylist.com
> 
> When replying, please edit your Subject line so it is more
> specific
> than "Re: Contents of CCIE_Voice digest..."
> 
> 
> Today's Topics:
> 
>    1. Re: Exciting Updates!!!!! (Aamir
> Panjwani)
>    2. Re: Exciting Updates!!!!! (Jonathan
> Charles)
>    3. Re: Exciting Updates!!!!! (Tanner
> Ezell)
> 
> 
> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 11 Aug 2009 09:51:30 +1000
> From: "Aamir Panjwani" <aamir.panjw...@ivision.com.au>
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> To: "Brian Valentine" <bkvalent...@gmail.com>,   
> "Nara Shikamaru"
>     <shikam...@kagadis.com>
> Cc: ccie_voice@onlinestudylist.com,
> supp...@ipexpert.com
> Message-ID:
>     
> <08c206e16f5fb2438def1714f3f1b93bae5...@syd-ad-02.internal.unify.net.au>
>     
> Content-Type: text/plain; charset="us-ascii"
> 
> Yep I got the same error even though I am existing member
> 
>  
> 
>  
> 
>  
> 
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com]
> On Behalf Of Brian
> Valentine
> Sent: Tuesday, 11 August 2009 9:45 AM
> To: 'Nara Shikamaru'
> Cc: ccie_voice@onlinestudylist.com
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> 
>  
> 
> Of course I get ... 
> 
> UPGRADE ERROR
> 
> Our system does not recognize that you are eligible for
> this upgrade.
> 
>  
> 
>  
> 
> From: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com]
> On Behalf Of Nara
> Shikamaru
> Sent: Monday, August 10, 2009 7:41 PM
> To: Larry Hadrava
> Cc: ccie_voice@onlinestudylist.com;
> <ccie...@onlinestudylist.com>;
> Cisco
> certification
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> 
>  
> 
> Am I reading the blog correctly?  $25 to SHIP A
> DVD?!  $50 TO MAKE ONE?!
> 
> On Fri, Aug 7, 2009 at 11:03 AM, Larry Hadrava <lar...@ipexpert.com>
> wrote:
> 
> Hello All:
> 
> This was just posted on the IPexpert blog:
> 
>  
> 
> http://ipexpert.ccieblog.com/
> 
>  
> 
> CCIE Security 3.0 & CCIE Voice 3.0 Clients,
> 
> I know that most of you are anticipating the new products
> I'm about to
> announce - so here you go...
> 
> Monday (actually, probably this weekend) - I will be
> updating our
> website to show the new CCIE Security 3.0 Video on Demand
> Course and new
> CCIE Voice 3.0 Video on Demand Course.  All
> information for existing
> customers will be on those respected pages (we will also
> make a post on
> the OSL support list <http://www.onlinestudylist.com/> , Twitter
> <http://www.twitter.com/ipexpert>  and our
> Facebook Group
> <http://www.facebook.com/pages/IPexpert/24586557119?ref=ts> 
> to notify
> you as soon as the website has been updated).
> 
> Also, this weekend 4 CCIE Security 3.0 Volume 2 Workbook
> Labs (4 full
> 8-hour mock labs) will be added to your members area
> <https://www.ipexpert.com/index.cfm/member?> . 
> If you do not see them
> Monday, contact supp...@ipexpert.com
> to request them.  *As an FYI - our
> new mock labs will include Open Ended Questions as well as
> Troubleshooting.
> 
> As many of you know - we're staying extremely busy cranking
> out new CCIE
> Voice 3.0 products, CCIE Security 3.0 products and CCIE
> R&S 4.0 products
> - so thanks for your patience!  Also, As always - if
> there's anything I
> can assist you with - please contact me directly at wlaw...@ipexpert.com
> - or feel free to contact your designated Training Advisor
> at
> sa...@ipexpert.com,
> via chat at www.ipexpert.com/chat
> <http://www.ipexpert.com/chat>  or via telephone
> at +1.810.326.1444.
> 
> Thanks Wayne
> -- 
> Thanks
> Larry Hadrava
> CCIE #12203 CCNP 
> Sr. Support Engineer - IPexpert, Inc.
> URL: http://www.IPexpert.com <http://www.ipexpert.com/> 
> 
> 
> _______________________________________________
> For more information regarding industry leading CCIE Lab
> training,
> please visit www.ipexpert.com <http://www.ipexpert.com/> 
> 
> 
> 
> 
> 
> 
> -- 
> -Shikamaru
> 
> 
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email
> Security System.
> For more information please visit http://www.messagelabs.com/email 
> ______________________________________________________________________
> 
> 
> ______________________________________________________________________
> This email has been scanned by the MessageLabs Email
> Security System.
> For more information please visit http://www.messagelabs.com/email 
> ______________________________________________________________________
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
> http://onlinestudylist.com/pipermail/ccie_voice/attachments/20090811/10c6ad2
> 0/attachment-0001.htm 
> 
> ------------------------------
> 
> Message: 2
> Date: Mon, 10 Aug 2009 18:53:16 -0500
> From: Jonathan Charles <jonv...@gmail.com>
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> To: Brian Valentine <bkvalent...@gmail.com>
> Cc: ccie_voice@onlinestudylist.com
> Message-ID:
>     <5d093f9a0908101653w7b300bc9v38c40ca613db3...@mail.gmail.com>
> Content-Type: text/plain; charset=windows-1252
> 
> Yeah, I got that too...
> 
> Even though I am logged in and have full access to my
> downloads... and
> it is $1499 for the upgrade? That seems a little high...
> 
> 
> Jonathan
> 
> On Mon, Aug 10, 2009 at 6:45 PM, Brian Valentine<bkvalent...@gmail.com>
> wrote:
> > Of course I get ?
> >
> > UPGRADE ERRORdd
> >
> > Our system does not recognize that you are eligible
> for this upgrade.
> >
> >
> >
> >
> >
> > From: ccie_voice-boun...@onlinestudylist.com
> > [mailto:ccie_voice-boun...@onlinestudylist.com]
> On Behalf Of Nara
> Shikamaru
> > Sent: Monday, August 10, 2009 7:41 PM
> > To: Larry Hadrava
> > Cc: ccie_voice@onlinestudylist.com;
> <ccie...@onlinestudylist.com>;
> Cisco
> > certification
> > Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> >
> >
> >
> > Am I reading the blog correctly?? $25 to SHIP A DVD?!?
> $50 TO MAKE ONE?!
> >
> > On Fri, Aug 7, 2009 at 11:03 AM, Larry Hadrava <lar...@ipexpert.com>
> wrote:
> >
> > Hello All:
> >
> > This was just posted on the IPexpert blog:
> >
> >
> >
> > http://ipexpert.ccieblog.com/
> >
> >
> >
> > CCIE Security 3.0 & CCIE Voice 3.0 Clients,
> >
> > I know that most of you are anticipating the new
> products I?m about to
> > announce - so here you go?
> >
> > Monday (actually, probably this weekend) - I will be
> updating our website
> to
> > show the new CCIE Security 3.0 Video on Demand Course
> and new CCIE Voice
> 3.0
> > Video on Demand Course. ?All information for existing
> customers will be on
> > those respected pages (we will also make a post on the
> OSL support list,
> > Twitter and our Facebook Group to notify you as soon
> as the website has
> been
> > updated).
> >
> > Also, this weekend 4 CCIE Security 3.0 Volume 2
> Workbook Labs (4 full
> 8-hour
> > mock labs) will be added to your members area. ?If you
> do not see them
> > Monday, contact supp...@ipexpert.com
> to request them. ?*As an FYI - our
> new
> > mock labs will include Open Ended Questions as well as
> Troubleshooting.
> >
> > As many of you know - we?re staying extremely busy
> cranking out new CCIE
> > Voice 3.0 products, CCIE Security 3.0 products and
> CCIE R&S 4.0 products -
> > so thanks for your patience! ?Also, As always - if
> there?s anything I can
> > assist you with - please contact me directly at wlaw...@ipexpert.com
> - or
> > feel free to contact your designated Training Advisor
> at
> sa...@ipexpert.com,
> > via chat at www.ipexpert.com/chat or via telephone at
> +1.810.326.1444.
> >
> > Thanks Wayne
> > --
> > Thanks
> > Larry Hadrava
> > CCIE #12203 CCNP
> > Sr. Support Engineer ? IPexpert, Inc.
> > URL: http://www.IPexpert.com
> >
> > _______________________________________________
> > For more information regarding industry leading CCIE
> Lab training, please
> > visit www.ipexpert.com
> >
> >
> > --
> > -Shikamaru
> >
> > _______________________________________________
> > For more information regarding industry leading CCIE
> Lab training, please
> > visit www.ipexpert.com
> >
> >
> 
> 
> ------------------------------
> 
> Message: 3
> Date: Mon, 10 Aug 2009 17:22:05 -0700
> From: Tanner Ezell <tanner.ez...@gmail.com>
> Subject: Re: [OSL | CCIE_Voice] Exciting Updates!!!!!
> To: Jonathan Charles <jonv...@gmail.com>
> Cc: ccie_voice@onlinestudylist.com
> Message-ID:
>     <9c4f122d0908101722o5e2df720rb10661caa2b10...@mail.gmail.com>
> Content-Type: text/plain; charset="windows-1252"
> 
> Where do you all see that error? I don't see anything :(
> 
> On Mon, Aug 10, 2009 at 4:53 PM, Jonathan Charles <jonv...@gmail.com>
> wrote:
> 
> > Yeah, I got that too...
> >
> > Even though I am logged in and have full access to my
> downloads... and
> > it is $1499 for the upgrade? That seems a little
> high...
> >
> >
> > Jonathan
> >
> > On Mon, Aug 10, 2009 at 6:45 PM, Brian Valentine<bkvalent...@gmail.com>
> > wrote:
> > > Of course I get ?
> > >
> > > UPGRADE ERRORdd
> > >
> > > Our system does not recognize that you are
> eligible for this upgrade.
> > >
> > >
> > >
> > >
> > >
> > > From: ccie_voice-boun...@onlinestudylist.com
> > > [mailto:ccie_voice-boun...@onlinestudylist.com]
> On Behalf Of Nara
> > Shikamaru
> > > Sent: Monday, August 10, 2009 7:41 PM
> > > To: Larry Hadrava
> > > Cc: ccie_voice@onlinestudylist.com;
> <ccie...@onlinestudylist.com>;
> Cisco
> > > certification
> > > Subject: Re: [OSL | CCIE_Voice] Exciting
> Updates!!!!!
> > >
> > >
> > >
> > > Am I reading the blog correctly?  $25 to
> SHIP A DVD?!  $50 TO MAKE ONE?!
> > >
> > > On Fri, Aug 7, 2009 at 11:03 AM, Larry Hadrava
> <lar...@ipexpert.com>
> > wrote:
> > >
> > > Hello All:
> > >
> > > This was just posted on the IPexpert blog:
> > >
> > >
> > >
> > > http://ipexpert.ccieblog.com/
> > >
> > >
> > >
> > > CCIE Security 3.0 & CCIE Voice 3.0 Clients,
> > >
> > > I know that most of you are anticipating the new
> products I?m about to
> > > announce - so here you go?
> > >
> > > Monday (actually, probably this weekend) - I will
> be updating our
> website
> > to
> > > show the new CCIE Security 3.0 Video on Demand
> Course and new CCIE Voice
> > 3.0
> > > Video on Demand Course.  All information for
> existing customers will be
> > on
> > > those respected pages (we will also make a post
> on the OSL support list,
> > > Twitter and our Facebook Group to notify you as
> soon as the website has
> > been
> > > updated).
> > >
> > > Also, this weekend 4 CCIE Security 3.0 Volume 2
> Workbook Labs (4 full
> > 8-hour
> > > mock labs) will be added to your members
> area.  If you do not see them
> > > Monday, contact supp...@ipexpert.com
> to request them.  *As an FYI - our
> > new
> > > mock labs will include Open Ended Questions as
> well as Troubleshooting.
> > >
> > > As many of you know - we?re staying extremely
> busy cranking out new CCIE
> > > Voice 3.0 products, CCIE Security 3.0 products
> and CCIE R&S 4.0 products
> > -
> > > so thanks for your patience!  Also, As
> always - if there?s anything I
> can
> > > assist you with - please contact me directly at
> wlaw...@ipexpert.com
> -
> > or
> > > feel free to contact your designated Training
> Advisor at
> > sa...@ipexpert.com,
> > > via chat at www.ipexpert.com/chat or via
> telephone at +1.810.326.1444.
> > >
> > > Thanks Wayne
> > > --
> > > Thanks
> > > Larry Hadrava
> > > CCIE #12203 CCNP
> > > Sr. Support Engineer ? IPexpert, Inc.
> > > URL: http://www.IPexpert.com
> > >
> > > _______________________________________________
> > > For more information regarding industry leading
> CCIE Lab training,
> please
> > > visit www.ipexpert.com
> > >
> > >
> > > --
> > > -Shikamaru
> > >
> > > _______________________________________________
> > > For more information regarding industry leading
> CCIE Lab training,
> please
> > > visit www.ipexpert.com
> > >
> > >
> > _______________________________________________
> > For more information regarding industry leading CCIE
> Lab training, please
> > visit www.ipexpert.com
> >
> -------------- next part --------------
> An HTML attachment was scrubbed...
> URL:
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> a/attachment.htm 
> 
> ------------------------------
> 
> _______________________________________________
> CCIE_Voice mailing list
> CCIE_Voice@onlinestudylist.com
> http://onlinestudylist.com/mailman/listinfo/ccie_voice
> 
> 
> End of CCIE_Voice Digest, Vol 42, Issue 105
> *******************************************
> 
> _______________________________________________
> For more information regarding industry leading CCIE Lab
> training, please visit www.ipexpert.com
> 


      
_______________________________________________
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www.ipexpert.com

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