Probably I could I have worded it better I.e CC exp vs enterprise I was drawing analogy betweeb CUCM / CME to CC exp vs Enterprise, Wondering if express alone is sufficient vs enterprise
Its clear now Contact center express is good enough for the lab thanks Padhu -------------------------- Sent using BlackBerry ----- Original Message ----- From: Jonathan Charles <[email protected]> To: Nara Shikamaru <[email protected]> Cc: Padmanabhan, Padhu; [email protected] <[email protected]> Sent: Fri Sep 11 22:00:35 2009 Subject: Re: [OSL | CCIE_Voice] Can we use Cisco Unified Contact Center Express for the lab practice? "here is also a significant difference in cost and implementation." Yeah, 30-40k versus 300-400k and up, way, way, way up... I thought he was asking for the difference between em... I also think he believes express and UCCX to be different things... they are not... Jonathan On Fri, Sep 11, 2009 at 4:47 PM, Nara Shikamaru <[email protected]> wrote: > That's not true. To the larger point of Padhu's question Contact Center > Enterprise is a non-issue for the exam as it is a completely different > animal from IPCCexpress. It's designed for zero failure requirements and > can handle much heavier call loads than express. There is also a > significant difference in cost and implementation. > > On Fri, Sep 11, 2009 at 10:09 AM, Jonathan Charles <[email protected]> > wrote: >> >> UCCX Is Unified Contact Center Express. >> >> The other product UCCE, Unified Contact Center Enterprise. >> >> The differences are being narrowed with each new release... currently >> enterprise just offers capability for many more agents (300 on UCCX, >> 1000+ on UCCE)... >> >> >> J >> >> On Fri, Sep 11, 2009 at 11:03 AM, Padmanabhan, Padhu <[email protected]> wrote: >> > Folks: >> > >> > >> > >> > I am currently searching on CCO to understand the differences between >> > the >> > express and full version of UCCX. Anyone on here using the >> > >> > UCCX express for lab practice?. >> > >> > >> > >> > Thanks,Padhu >> > >> > >> > >> > >> > >> > >> > >> > _______________________________________________ >> > For more information regarding industry leading CCIE Lab training, >> > please >> > visit www.ipexpert.com >> > >> > >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com > > > > -- > -Shikamaru > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
