Have you configured the Contact Service Queue "sales" in the uccx admin page->subsystems->rmcm->csq ? It is case sensitive
On Wed, Nov 25, 2009 at 7:51 AM, Daryl Smith <darylpsm...@gmail.com> wrote: > I running through vol 1 lab 12.2. > I’ve created the script just as the PG example. When I dial into the CTI > port 5710 for icd calls from “617” work fine however when the call goes to > the queue I receive the lovely Cisco Voice saying we are experiencing > technical difficulties, When running through the Script Debug it bombs on > the Select Resource Trigger from CSQ stating that “Failed to load CSQ > because CSQ: sales is invalid” Anyone know what I should look for, Thanks > > DPS > > There are no secrets to success. It is the result of preparation, hard > work, and learning from failure > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > -- Regards, Otto Sanchez CCIE #25592 (Voice), CCVP,CCSP,CCNP,CCDA,MCSE. Sr. Support Engineer - IPexpert, Inc. URL: http://www.IPexpert.com
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
