Mark - we just looked under your account and you have access to 208 files. Please contact supp...@ipexpert.com if you don't see them under your "downloads" section.
Regards, Wayne A. Lawson II - CCIE #5244 Founder & President - IPexpert Mailto: wlaw...@ipexpert.com Telephone: +1.810.326.1444, ext. 101 Live Assistance, Please visit: www.ipexpert.com/chat eFax: +1.810.454.0130 ::Message sent from iPhone:: IPexpert is a premier provider of Classroom and Self-Study Cisco CCNA (R&S, Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security & Service Provider) Certification Training with locations throughout the United States, Europe and Australia. Be sure to check out our online communities at www.ipexpert.com/communities and our public website at www.ipexpert.com. On Dec 10, 2009, at 4:37 PM, marc abel <marca...@gmail.com> wrote: > I should probably just contact support, but I successfully did all the > steps and it told me my account had been imported but I don't have any > files under my downloads section. > > On Thu, Dec 10, 2009 at 3:22 PM, Ryan Barnum <r...@ipexpert.com> > wrote: >> Members, >> >> Our Members Area account migration process has now been fully >> restored. You >> will have access to all of your files – and some additional files >> that have >> been added for various workbooks. The process that should be >> completed is as >> follows: >> >> 1. Go to www.ipexpert.com – click on >> “Client >> Login” in the upper right corner. >> >> 2. You will fill in the “New Custome >> rs” >> information which will include your first & last name and email >> address >> (click on “Sign up”). >> >> 3. You will need to confirm your email >> address, >> so check your email and follow the instructions pertaining to the >> confirmation procedures. >> >> 4. When you click on the link provided >> in your >> confirmation email, you will login w/ the credentials provided (email >> address and temporary password). >> >> 5. Once logged in, you will then be >> prompted to >> create your OWN password. >> >> 6. Once you have confirmed your email >> address >> and login – you will see a blue box that says “Migrate your old >> accounts >> here” – click on the word “here”. >> >> 7. Enter your OLD USERNAME (which in >> many cases >> is different than your email address) and your OLD account password >> and then >> click “Submit”. >> >> 8. You will (should) then have access >> to all of >> your files under the “Downloads” section. >> >> Note: You should use your new username / password for all logins >> (IPexpert >> Members Area, File Encryption, etc.) >> >> We apologize for the inconvenience, but are also happy to announce >> that the >> following additional labs have been added to your Members Area (if >> you have >> purchased the product): >> >> · CCIE R&S Volume 2 is completed (wi >> ll be >> added by Friday) >> >> · CCIE R&S Volume 3 – 8 labs complet >> ed / >> available (will be added by Friday) >> >> · CCIE Security Volume 1 – >> There’s 1 lab >> that’s not finished, all others are now available >> >> · CCIE Security Volume 2 – >> There’s 1 lab >> that’s not finished, all others are now available >> >> · CCIE Voice Volume 1 was updated to >> include >> some fixes and additions (will be added by Friday) >> >> Please direct all questions to supp...@ipexpert.com – or you can r >> each them >> via LIVE CHAT. >> >> Regards, >> >> - Wayne >> >> >> >> >> >> Regards, >> >> >> >> Ryan Barnum >> >> Technical Support Engineer - IPexpert >> >> Mailto: rbar...@ipexpert.com >> >> Telephone: +1.810.326.1444, ext. 205 >> >> Live Assistance, Please visit: www.ipexpert.com/chat >> >> eFax: +1.810.454.0130 >> >> >> >> IPexpert is a premier provider of Classroom and Self-Study Cisco >> CCNA (R&S, >> Voice & Security), CCNP, CCVP, CCSP and CCIE (R&S, Voice, Security >> & Service >> Provider) Certification Training with locations throughout the United >> States, Europe and Australia. Be sure to check out our online >> communities at >> www.ipexpert.com/communities and our public website at www.ipexpert.com >> >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, >> please >> visit www.ipexpert.com >> >> > _______________________________________________ > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
