Classification: UNCLASSIFIED Caveats: NONE Jonathan - Thanks for your replies.
So, that is not my issue, as when I was configuring the queue and scripts last night, I also received the same indications as you. So, Im still back to my original problem in that it does not appear that the call is matching the inbound DP 222. Jeff ----------------------------------------------------------- Jeffrey T. Girard ("Jeff") COL, 53 Future Forces Integration Directorate (FFID), Deputy - Networks office: (915)568-1240 DSN 978 Mobile: (915)727-4222 reply to: jeffrey.gir...@us.army.mil -----Original Message----- From: Jonathan Charles [mailto:jonv...@gmail.com] Sent: Tuesday, December 15, 2009 10:25 AM To: Girard, Jeffrey COL MIL USA Cc: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] Embedded call-queue script ? (UNCLASSIFIED) Oh, to prove it is reading it: R3(config-app)#service queue flash:/bacdprompts/app-b-acd-2.1.2.2.tcl R3(config-app-param)# Dec 15 17:22:32.071: //-1//HIFS:/hifs_ifs_cb: hifs ifs file read succeeded. size=24985, url=flash:/bacdprompts/app-b-acd-2.1.2.2.tcl Dec 15 17:22:32.075: //-1//HIFS:/hifs_free_idata: hifs_free_idata: 0x4A4B4B7C Dec 15 17:22:32.075: //-1//HIFS:/hifs_hold_idata: hifs_hold_idata: 0x4A4B4B7C R3(config-app-param)#^Z This is running adventerprise 12.4(22)T2 Jonathan On Tue, Dec 15, 2009 at 11:23 AM, Jonathan Charles <jonv...@gmail.com> wrote: > application > service queue flash:/bacdprompts/app-b-acd-2.1.2.2.tcl > param queue-len 10 > param aa-hunt1 2001 > param number-of-hunt-grps 2 > param aa-hunt2 2002 > param queue-manager-debugs 1 > > However, I do have the TCL script located in a subdirectory in flash... > > If you copy over the CCME full tarball from CCO you get that directory > structure... > > > > Jonathan > > > > > On Tue, Dec 15, 2009 at 11:04 AM, Girard, Jeffrey COL MIL USA > <jeffrey.gir...@us.army.mil> wrote: >> Classification: UNCLASSIFIED >> Caveats: NONE >> >> I have a separate posting on this list asking for assistance on why my >> B-ACD does not appear to be matching the DP using the Loopback approach. >> >> I printed out the "CUCME B-ACD and Tcl Call-Handling Applications" doc >> from the CCO pages and was reading it cover to cover to see if I could >> find anything in there. >> >> On page 34 of that document, it indicates that "In Cisco IOS Release >> 12.4(15)T or later releases, to use the embedded call-queue script" On >> page 35 it indicates the same for the AA script. >> >> The big difference is in the command to enter the service location >> >> It appears that prior to 12.4(15)T, the commands should be: >> >> Service aa flash:app-b-acd-aa-x.x.x.x.tcl >> Service queue flash:app-b-acd-aa-x.x.x.x.tcl >> >> While for IOS versions 12.4(15)T and after, the commands should be: >> >> Service aa app-b-acd-aa-x.x.x.x.tcl >> Service queue app-b-acd-aa-x.x.x.x.tcl >> >> Without designating the flash: location (as the scripts are embedded) >> >> So, can anyone confirm that my understanding is correct? >> >> If my understanding is correct, I am running 12.4(24)T1 at home, so I >> may be using the wrong commands to call the service. >> >> Jeff >> >> ----------------------------------------------------------- >> Jeffrey T. Girard ("Jeff") >> COL, 53 >> Future Forces Integration Directorate (FFID), Deputy - Networks >> office: (915)568-1240 DSN 978 >> Mobile: (915)727-4222 >> reply to: jeffrey.gir...@us.army.mil >> >> >> Classification: UNCLASSIFIED >> Caveats: NONE >> >> >> _______________________________________________ >> For more information regarding industry leading CCIE Lab training, please >> visit www.ipexpert.com >> > Classification: UNCLASSIFIED Caveats: NONE _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com