My thoughts exactly

On 1/10/10, Thomas Bader <tba...@netcologne.de> wrote:
> ... mmmhhh, in your first mail the log files refer to a skinny image!?!
>
> -----Ursprüngliche Nachricht-----
> Von: ccie_voice-boun...@onlinestudylist.com
> [mailto:ccie_voice-boun...@onlinestudylist.com]im Auftrag von Berry,
> Matthew J.
> Gesendet: Sonntag, 10. Januar 2010 21:45
> An: Berry, Matthew J.; CCIE Voice OSL(ccie_voice@onlinestudylist.com)
> Betreff: [OSL | CCIE_Voice] CUCM Rejected Status for SIP 7961 IP Phone
>
>
> All -
>
> I cannot get a 7961 SIP phone to register to CUCM.  I have performed
> factory resets, deleted and rebuilt, and banged my head against the
> wall.
>
> When the phone loads, it says "Unprovisioned" on the screen.  From
> CUCM's perspective, it says Status: Rejected.
>
> Here are some of the outputs from the status screen on the phone:
> 16:43:03 File Not Found : CTLFile.tlv
>  16:43:04 No CTL installed
>  16:43:05 SEP00215555C46B.cnf.xml
>  16:43:15 DNS Unknown Host
>  16:43:16 DNS Unknown Host
>  16:43:49 File Not Found : CTLFile.tlv
>  16:43:49 No CTL installed
>  16:43:50 SEP00215555C46B.cnf.xml
>  16:43:59 DNS Unknown Host
>  16:43:59 DNS Unknown Host
>
> Any ideas?
>
> Thanks,
> Matthew
>
>
> Digital Footprint:
> Skype: ciscovoiceguru
>   _____
>
> From: Berry, Matthew J.
> Sent: Sunday, January 10, 2010 8:23 AM
> To: CCIE Voice OSL (ccie_voice@onlinestudylist.com)
> Cc: Berry, Matthew J.
> Subject: Weird Error on 7961 IP Phone - DNS Unknown Host
>
>
> All -
>
> I am working on Workbook 1 Lab 2, going through some very basic
> registration tasks that I'm sure we've all done thousands of times.
> However, I'm running into an error on a phone that is confusing.
>
> Basically, one of my phones that is registered to CUCM will seem to lose
> its connection with CUCM and have to reregister.  It occurs ever 10-15
> seconds in a loop.
>
> So I connected to the phone's web page to grab some logs and this is
> what I see under status messages:
>
>  8:23:10a DNS Unknown Host
>  8:23:10a DNS Unknown Host
>  8:23:50a File Not Found : CTLFile.tlv
>  8:23:50a No CTL installed
>  8:23:50a SEP002155548AF6.cnf.xml
>  8:23:52a DNS Unknown Host
>  8:23:52a DNS Unknown Host
>  8:23:55a SEP002155548AF6.cnf.xml
>  8:23:58a DNS Unknown Host
>  8:23:58a DNS Unknown Host
>
> I also see this under debug display:
>
>  8:22:10a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout
>  8:22:19a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S
> Last=Reset-Restart
>  8:23:00a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout
>  8:23:06a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S
> Last=Reset-Restart
>  8:23:48a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout
>  8:23:53a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S
> Last=Reset-Restart
>  8:24:34a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout
>  8:24:40a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S
> Last=Reset-Restart
>
> Two things:
> 1.  I am not using DNS at all.  The DHCP pool is configured with a DNS
> server, but all the interaction between the phone and CUCM is done based
> off IP address.  Yes, the CUCM server is not setup with a DNS name, but
> an IP address.
> 2.  TCP timeout?  None of my other hardware phones on my end are doing
> that.  I'd think if there were a network latency issue on my end, my
> other phones would be doing this too.
>
> Has anyone seen this before?
>
> Digital Footprint:
> Skype: ciscovoiceguru
>
>

-- 
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