My thoughts exactly On 1/10/10, Thomas Bader <tba...@netcologne.de> wrote: > ... mmmhhh, in your first mail the log files refer to a skinny image!?! > > -----Ursprüngliche Nachricht----- > Von: ccie_voice-boun...@onlinestudylist.com > [mailto:ccie_voice-boun...@onlinestudylist.com]im Auftrag von Berry, > Matthew J. > Gesendet: Sonntag, 10. Januar 2010 21:45 > An: Berry, Matthew J.; CCIE Voice OSL(ccie_voice@onlinestudylist.com) > Betreff: [OSL | CCIE_Voice] CUCM Rejected Status for SIP 7961 IP Phone > > > All - > > I cannot get a 7961 SIP phone to register to CUCM. I have performed > factory resets, deleted and rebuilt, and banged my head against the > wall. > > When the phone loads, it says "Unprovisioned" on the screen. From > CUCM's perspective, it says Status: Rejected. > > Here are some of the outputs from the status screen on the phone: > 16:43:03 File Not Found : CTLFile.tlv > 16:43:04 No CTL installed > 16:43:05 SEP00215555C46B.cnf.xml > 16:43:15 DNS Unknown Host > 16:43:16 DNS Unknown Host > 16:43:49 File Not Found : CTLFile.tlv > 16:43:49 No CTL installed > 16:43:50 SEP00215555C46B.cnf.xml > 16:43:59 DNS Unknown Host > 16:43:59 DNS Unknown Host > > Any ideas? > > Thanks, > Matthew > > > Digital Footprint: > Skype: ciscovoiceguru > _____ > > From: Berry, Matthew J. > Sent: Sunday, January 10, 2010 8:23 AM > To: CCIE Voice OSL (ccie_voice@onlinestudylist.com) > Cc: Berry, Matthew J. > Subject: Weird Error on 7961 IP Phone - DNS Unknown Host > > > All - > > I am working on Workbook 1 Lab 2, going through some very basic > registration tasks that I'm sure we've all done thousands of times. > However, I'm running into an error on a phone that is confusing. > > Basically, one of my phones that is registered to CUCM will seem to lose > its connection with CUCM and have to reregister. It occurs ever 10-15 > seconds in a loop. > > So I connected to the phone's web page to grab some logs and this is > what I see under status messages: > > 8:23:10a DNS Unknown Host > 8:23:10a DNS Unknown Host > 8:23:50a File Not Found : CTLFile.tlv > 8:23:50a No CTL installed > 8:23:50a SEP002155548AF6.cnf.xml > 8:23:52a DNS Unknown Host > 8:23:52a DNS Unknown Host > 8:23:55a SEP002155548AF6.cnf.xml > 8:23:58a DNS Unknown Host > 8:23:58a DNS Unknown Host > > I also see this under debug display: > > 8:22:10a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout > 8:22:19a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S > Last=Reset-Restart > 8:23:00a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout > 8:23:06a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S > Last=Reset-Restart > 8:23:48a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout > 8:23:53a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S > Last=Reset-Restart > 8:24:34a 10: Name=SEP002155548AF6 Load= SCCP41.8-4-1S Last=TCP-timeout > 8:24:40a 23: Name=SEP002155548AF6 Load= SCCP41.8-4-1S > Last=Reset-Restart > > Two things: > 1. I am not using DNS at all. The DHCP pool is configured with a DNS > server, but all the interaction between the phone and CUCM is done based > off IP address. Yes, the CUCM server is not setup with a DNS name, but > an IP address. > 2. TCP timeout? None of my other hardware phones on my end are doing > that. I'd think if there were a network latency issue on my end, my > other phones would be doing this too. > > Has anyone seen this before? > > Digital Footprint: > Skype: ciscovoiceguru > >
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