Jeff - you ARE able to make the calls? Sounds like you may have had some kind of replication issue going on between the pub/sub.
-jeff On Mon, Feb 8, 2010 at 5:47 PM, Jeff Price (jeffpric) <jeffp...@cisco.com>wrote: > Hi everyone, > > > > So after trying all of your suggestions, I guess the old Windows philosophy > worked. After I restarted the PUB/SUB I am not able to make the calls. > Thanks for all of your help. > > > > Jeff > > > > *From:* jgar...@gmail.com [mailto:jgar...@gmail.com] *On Behalf Of *Jeff > Garvas > *Sent:* Monday, February 08, 2010 2:09 PM > > *To:* Jeff Price (jeffpric) > *Subject:* Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > > > I'm sorry Jeff. I -always- do that but if I go to the CUCM interface I do > it right. > > The Route List can be reset -- try that and see if you can suddenly start > dialing. If not, try resetting the gateway too. We've had cases in our > production environment where a location can't dial anywhere, but if you > reset the route list its fixes it. > > -jeff > > On Mon, Feb 8, 2010 at 4:58 PM, Jeff Price (jeffpric) <jeffp...@cisco.com> > wrote: > > Jeff, > > > > I am not sure what you mean by reset the route group. I don’t see a reset > option under Route Group. However, I have reset the GW, and Route List > numerous times. Is this what you mean? If not, could you provide me some > more information? Thanks for your help. > > > > Jeff > > > > *From:* jgar...@gmail.com [mailto:jgar...@gmail.com] *On Behalf Of *Jeff > Garvas > *Sent:* Monday, February 08, 2010 12:46 PM > *To:* Jeff Price (jeffpric) > > > *Subject:* Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > > > Jeff - did you try to reset the route group? > > If not, navigate to your route group, reset it and see if your call attempt > shows up in debug isdn q931. If you're not using the console don't forget > to turn on console logging. About 99% of the time in our production > environment when I get a fast busy signal immediately after dialing (and no > presence of the call attempting to exit the gateway) its because the route > group needs to be reset. > > -jeff > > On Mon, Feb 8, 2010 at 2:50 PM, Jeff Price (jeffpric) <jeffp...@cisco.com> > wrote: > > Hi all, > > I'm fairly new to the RTMT tool. I'm looking around trying to find the > correct area to be and what to select to monitor. Can someone point me in > the right direction for this problem? Thanks. > > Jeff > > > -----Original Message----- > From: Roger Källberg [mailto:roger.kallb...@cygate.se] > Sent: Monday, February 08, 2010 4:08 AM > To: Scott Totaro (stotaro); Jeff Price (jeffpric); afatsum > Cc: ccie_voice@onlinestudylist.com > > Subject: SV: [OSL | CCIE_Voice] MGCP Gateway Problem > > Hi Scott, > Even if you use MGCP, ie backhauled D-channel, you can see the output of > "deb isdn q931" on the gateway. It will be locally echoed. > > Brgds, > Roger Källberg > Consultant > Cygate AB > Eric Perssons väg 21, SE-217 62 MALMÖ > > Direkt: +46108787498 > Växel: +46108787400 > roger.kallb...@cygate.se > ________________________________________ > Från: Scott Totaro (stotaro) [stot...@cisco.com] > Skickat: den 8 februari 2010 01:15 > Till: Jeff Price (jeffpric); afatsum > Kopia: ccie_voice@onlinestudylist.com > Ämne: Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > Because the D-channel is backhauled to CUCM for MGCP gateways, you will > not see Q931 output on the router. Instead, you'll need to look at the > detailed trace files on the subscriber that the MGCP gateway is > registered too. In my experience, you won't be able to use any IOS > commands that depend on the router terminating the D-channel (e.g. show > isdn history.) > > Hope this helps, > Scott > > -----Original Message----- > From: Jeff Price (jeffpric) > Sent: Sunday, February 07, 2010 3:41 PM > To: afatsum > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > It appears that my transformation is working. When dialing > 914084252222, the display on the phone says "To 4084252222". And the > DNA analysis shows what the CUCM is going through process-wise. Yet I > am still not receiving any ISDN Q931 debug output on R1 and the phones > still receive a fast busy. As I had said in a previous email, the PSTN > router that the phones are calling to is already pre-configured and I > don't have access to it. Even if it was the PSTN router causing the > problem, wouldn't I still see the Q931 output on R1? > > Thanks for the help. > > Jeff > > -----Original Message----- > From: Jeff Price (jeffpric) > Sent: Sunday, February 07, 2010 12:35 PM > To: 'afatsum' > Cc: ccie_voice@onlinestudylist.com > Subject: RE: [OSL | CCIE_Voice] MGCP Gateway Problem > > I have deactivated all of the services on the SUB and let everything > register with the PUB. > > Jeff > > -----Original Message----- > From: afatsum [mailto:afat...@verizon.net] > Sent: Sunday, February 07, 2010 12:05 PM > To: Jeff Price (jeffpric) > Cc: ccie_voice@onlinestudylist.com > Subject: Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > Hi Jeff, > > Can you shutdown the sub and let everything register to pub and then do > the testing? This way atleast we can eliminate the sub for > troubleshooting purposes. > > -- Mustafa > > Jeff Price (jeffpric) wrote: > > > > Hi again, > > > > I was able to access the DNA on SUB, but not the PUB even though both > > servers are running the service. > > > > Here is the output of DNA. Everything seems to be okay. > > > > *Cisco Unified Communications Manager Dialed Number Analyzer Results * > > > > > > > > > > * *Results Summary* > > o *Calling Party Information* > > + *Calling Party* = +14085252001 > > + *Partition* = PT_HQ_DEVICES > > + *Device CSS* = CSS_HQ_DEVICES > > + *Line CSS* = > > + *AAR Group Name* = > > + *AAR CSS* = > > o *Dialed Digits* = 914084252222 > > o *Match Result* = RouteThisPattern > > o *Matched Pattern Information* > > + *Pattern* = \+! > > + *Partition* = PT_GLOBAL > > + *Time Schedule* = > > o *Called Party Number* = +14084252222 > > o *Time Zone* = Pacific Standard/Daylight Time > > o *End Device* = RL_LOCAL > > o *Call Classification* = OffNet > > o *InterDigit Timeout* = NO > > o *Device Override* = Disabled > > o *Outside Dial Tone* = NO > > * *Call Flow* > > o *TranslationPattern* :*Pattern*= 9.1[2-9]XX[2-9]XXXXXX > > + *Positional Match List* = +14084252222 > > + *Calling Party Number* = +14085252001 > > + *PreTransform Calling Party Number* = 2001 > > + *PreTransform Called Party Number* = 914084252222 > > + *Calling Party Transformations* > > # *External Phone Number Mask* = YES > > # *Calling Party Mask* = > > # *Prefix* = > > # *CallingLineId Presentation* = Default > > # *CallingName Presentation* = Default > > # *Calling Party Number* = +14085252001 > > + *ConnectedParty Transformations* > > # *ConnectedLineId Presentation* = Default > > # *ConnectedName Presentation* = Default > > + *Called Party Transformations* > > # *Called Party Mask* = > > # *Discard Digits Instruction* = PreDot > > # *Prefix* = + > > # *Called Number* = +14084252222 > > o *Route Pattern* :*Pattern*= \+! > > + *Positional Match List* = +14084252222 > > + *DialPlan* = > > + *Route Filter* > > # *Filter Name* = > > # *Filter Clause* = > > + *Require Forced Authorization Code* = No > > + *Authorization Level* = 0 > > + *Require Client Matter Code* = No > > + *Call Classification* = > > + *PreTransform Calling Party Number* = +14085252001 > > + *PreTransform Called Party Number* = +14084252222 > > + *Calling Party Transformations* > > # *External Phone Number Mask* = YES > > # *Calling Party Mask* = > > # *Prefix* = > > # *CallingLineId Presentation* = Default > > # *CallingName Presentation* = Default > > # *Calling Party Number* = +14085252001 > > + *ConnectedParty Transformations* > > # *ConnectedLineId Presentation* = Default > > # *ConnectedName Presentation* = Default > > + *Called Party Transformations* > > # *Called Party Mask* = > > # *Discard Digits Instruction* = None > > # *Prefix* = > > # *Called Number* = +14084252222 > > o *Route List* :*Route List Name*= RL_LOCAL > > + *RouteGroup* :*RouteGroup Name*= Standard Local > > Route Group > > # *PreTransform Calling Party Number* = > +14085252001 > > # *PreTransform Called Party Number* = > +14084252222 > > # *Calling Party Transformations* > > * *External Phone Number Mask* = Default > > * *Calling Party Mask* = > > * *Prefix* = > > * *Calling Party Number* = +14085252001 > > # *Called Party Transformations* > > * *Called Party Mask* = > > * *Discard Digits Instructions* = > > * *Prefix* = > > * *Called Number* = +14084252222 > > * *Alternate Matches* > > o *Note: Information Not Available* > > > > Note, that I do have Calling and Called Party Transformation applied > > at the GW level as follows: > > > > Calling: CSS_HQ_CALLING_OUT - PT_HQ_CALLING_OUT > > > > Called: CSS_HQ_CALLED_OUT - PT_HQ_CALLING_OUT > > > > Calling Transformation Pattern > > > > +.! > > > > PT_HQ_CALLING_OUT > > > > DDI: Predot > > > > Called Transformation Pattern > > > > +.! > > > > PT_HQ_CALLED_OUT > > > > DDI: Predot > > > > I guess the DNA doesn't go as far as the GW configuration, but I > > believe this should work to remove the + before sending out over the > > ISDN. Is there something I need on the GW's CLI to make this work. > > I've re-attached the MGCPCONFIG.txt file with all of the configs and > > output of R1. > > > > Please help! Thanks. > > > > Jeff > > > > *From:* ccie_voice-boun...@onlinestudylist.com > > [mailto:ccie_voice-boun...@onlinestudylist.com] *On Behalf Of *Jeff > > Price (jeffpric) > > *Sent:* Sunday, February 07, 2010 10:59 AM > > *To:* ccie_voice@onlinestudylist.com > > *Subject:* Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > > > Good morning everyone, > > > > Thanks Jeff for the response. I'm going to be looking into all of > this. > > > > However, my configuration is as follow: > > > > HQ Phones - CSS_HQ_DEVICES (DEVICE, no LINE CSS as of yet) > > > > Translation Patterns - PT_USA, CSS_GLOBAL > > > > Route Pattern - PT_GLOBAL > > > > CSSs > > > > CSS_HQ_DEVICES: PT_HQ_DEVICES, PT_USA > > > > CSS_GLOBAL: PT_GLOBAL > > > > This brings me to the next question, why would DNA not allow me to use > > > it? Every time I open up the DNA, I get a "DNA Service is still > > initializing. Please refresh after some time" or something like that. > > Which if you look at the user guide from Cisco, that's normal. But it > > stays like that for over an hour. I can't actually use the DNA. I've > > dis-enabled and then re-enabled the Database synchronization and then > > restarted the service through the Control Center - Feature Services. > > I've also gone to Service Activation and then Deactivated and then > > Activated, and still the same message for long after it should have > > stopped. > > > > Has anyone seen this issue before? Any suggestions as to how to get > > this to work? > > > > Jeff > > > > *From:* jgar...@gmail.com [mailto:jgar...@gmail.com] *On Behalf Of > > *Jeff Garvas > > *Sent:* Saturday, February 06, 2010 2:07 PM > > *To:* Jeff Price (jeffpric) > > *Cc:* ccie_voice@onlinestudylist.com > > *Subject:* Re: [OSL | CCIE_Voice] MGCP Gateway Problem > > > > Jeff, > > > > If debug q931 isn't producing output and everything appears to be > > registered right I'd assume that you have an issue with your > > phone/line CSS, route patterns, route list, route group, etc. > > > > Have you tried resetting the Route Group? Have you tried the dialed > > number analyzer to see where CUCM thinks the calls should be going for > > > a DN in the particular CSS in use, if anywhere? DNA will tell you if > > you have a failure in your design, but it won't tell you to go reset > > the Route Group / Gateway etc. > > > > -Jeff > > > > On Sat, Feb 6, 2010 at 3:44 PM, Jeff Price (jeffpric) > > <jeffp...@cisco.com <mailto:jeffp...@cisco.com>> wrote: > > > > Hey everyone, > > > > I wanted see if anyone had any ideas as to what may be wrong here. I > > have set up the MGCP gateway correctly as far as I can tell. It is > > registered with CUCM. Attached is the GW's config as well as show > > ccm-manager, show isdn status and the call routing elements. > > > > Everything configuration wise seems to be working. I have a registered > > > status in CUCM and on the GW. Everything seems pretty standard with > > the routing elements. > > > > I have repeatedly done a no mgcp, mgcp to restart the mgcp process. I > > have physically unplugged the t1 cable to restart it. I have deleted > > and reconfigured the GW in CUCM as well as on the GW itself. I changed > > > the "Stop Routing on Unallocated Number" Service Parameter to False > > (which I know probably isn't effecting anything related to this). I've > > > restarted and/or activated/deactivated all of the various related > > feature services. I'm sure there's more I've done as I've been trying > > to figure this out for almost two days. Also, the debug isdn q931 > > isn't producing any output, which is odd to me. I keep getting a fast > > busy whenever I dial any numbers. I don't have access to the PSTN > > router's configuration, however I know it was working as I was able to > > > make phone calls to it when I first got here, but now that I've done > > my own configuration it is not working anymore. Also, one of the > > engineers who set it up verified the configuration for me. > > > > Please help! It is very much appreciated. J > > > > > http://www.cisco.com/cisco/web/UK/images/emails/signaturetool/the_human_ > network_logo.jpg<http://www.cisco.com/cisco/web/UK/images/emails/signaturetool/the_human_%0Anetwork_logo.jpg> > > > > > > > > *Jeff Price > > Network Consulting Engineer - Unified Communications Practice* > > * > > * > > jeffp...@cisco.com <mailto:jeffp...@cisco.com> > > Phone: *408-525-8293* > > Mobile: *408-204-4510* > > > > > > > > *Cisco Systems, Inc.* > > 170 West Tasman Drive, > > San Jose, CA 95134-1706 > > USA > > Cisco home page <http://www.cisco.com/> > > > > > > > > > http://www.cisco.com/cisco/web/UK/images/emails/signaturetool/welcome_to > _human_network_lo.jpg<http://www.cisco.com/cisco/web/UK/images/emails/signaturetool/welcome_to%0A_human_network_lo.jpg> > > > > > http://www.cisco.com/global/EMEA/brand/signature/capital/green.gifThink > > before you print. > > > > This email may contain confidential and privileged material for the > > sole use of the intended recipient. > > > > Any review, use, distribution or disclosure by others is strictly > > prohibited. If you are not the intended > > > > recipient (or authorized to receive for the recipient), please contact > > > the sender by reply email and > > > > delete all copies of this message. > > > > For corporate legal information go to: > > http://www.cisco.com/web/about/doing_business/legal/cri/index.html > > > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > > please visit www.ipexpert.com <http://www.ipexpert.com> > > > > > ------------------------------------------------------------------------ > > > > _______________________________________________ > > For more information regarding industry leading CCIE Lab training, > please visit www.ipexpert.com > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > > > > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > >
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