I have had a customer in the past with a similar issue. The problem was that
a firewall was blocking a portion of the port range from the phones to the
TFTP server. So, when the phone would negotiate the transfer port, sometimes
it was blocked and other times it wasn't. This is why it was not affecting
everyone.

HTH
-Adam

On Fri, Jul 30, 2010 at 11:40 AM, Ashar Siddiqui <siddas...@gmail.com>wrote:

>  Has anyone come across this?
>
> One of my customer is having few 7941s which is just showing two ringtones
> Chirp 1 and Chirps 2.
>
> A message on the phone says ‘ring list unavailable’
>
> Could it be a firmware issue?
>
>
>
> *CUCM 6.1.2.1000-13*
>
>
>
> Some details from the phone:
>
>
>
> Host Name  SEP00215554
>
> Phone DN  8482
>
> App Load ID  jar41sccp.8-3-3-17.sbn
>
> Boot Load ID  7941G-GE_64-02070631Amd64megRel.bin
>
> Version  SCCP41.8-3-4SR1S
>
>
>
>
>
> Thanks
>
> Ash
>
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