I'm having a hard time when an internal extension calls another internal extension that uses SNR, the "From" phone number on the PSTN phone is 4 digits instead of 7. For example, extension 2001 calls 2003, and 2003 simultaneously rings a PSTN phone number. The display on the PSTN phone says HqPh1 (2001) instead of the 7 digit or 10 digit number.
I have created PT_SNR which is assigned to CSS_SNR. I have CSS_SNR assigned to the Remote Destination Profile for both CSS and Redirecting CSS. My SNR number is +14086347694 and I have a route pattern that contains \+1408.6347694 which egresses the RL_HQ_ONLY (this is not Standard Local Route Group). I also created a Translation Pattern XXXX with PT_SNR and I have checked Use External Phone Number Mask. I was expecting this to take the 4 digit Calling number and insert the External mask instead. I tried following the steps in the Mock Lab guide (I believe it is Lab 6) but I still cannot get it working. Any assistance would be appreciated. Perhaps someone has a blog post? Thanks, Mark _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com