Hi Prashanth & Kobelski, Even if you may want to use the Cisco Unity Connection for recording custom prompts for UCCX, by the way is it possible to download these prompts from CUCXN? and J2SE Runtime Environment is required to ensure that we can record the customer messages...
Regards, Sriharshaa Prabhakar| ________________________________________ _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
