Hi, I believe you could get that by "Get Reporting Statistic" step.
Report object: CSQ IPCC Express Field: Position in Queue Row Identifier: <CSQ NAME String variable> Result Statistic: <resulting int variable> You should be able to pull that information while queued, and then do a Play Prompt to tell him the number extracted. Regards, On Wed, Dec 1, 2010 at 3:47 PM, Mike Nipp (mnipp) <mn...@cisco.com> wrote: > Would someone be kind enough to send me a working script that announces the > callers position in queue so I can pick it apart. > > Thanks! > > > > /Mike > > _______________________________________________ > For more information regarding industry leading CCIE Lab training, please > visit www.ipexpert.com > > _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com