You have the whole DocCD
(http://www.cisco.com/cisco/web/psa/default.html?mode=prod
<http://www.cisco.com/cisco/web/psa/default.html?mode=prod&level0=278875240>
&level0=278875240) and some of the SRNDs (including the Enterprise QoS SRND)
available on the desktop.  It's very much open book, but unfortunately you
won't have the time to look for answers.  

 

Jeff

 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of George Goglidze
Sent: Friday, January 21, 2011 2:41 AM
To: linuxboss.9
Cc: ccie_voice@onlinestudylist.com
Subject: Re: [OSL | CCIE_Voice] IPPA service url

 

Hi all,

 

I was wondering if anyone can say what documentation we have exaclty in a
lab.

Is it only CUCM SRND? 

Or do we get UCCX Admin Guide, UC Admin Guide, Cisco IOS 12.4T Documentation
(at least voice section) and all the other config guides available through
cisco web page?

 

Thanks, 

 

On Fri, Jan 21, 2011 at 4:29 AM, linuxboss.9 <linuxbos...@gmail.com> wrote:

Easy way:

EM, IPPM, IPMA all these service URLs are in CUCM SRND ( Which I believe is
provided in lab)



For UCCX  like Jeff said:

Doc CD > Voice and Unified Communications > Customer Collaboration > Cisco
United Contact Center Products > Cisco Unified Contact Center Express >
Configuration Guides > Configuration Examples and Tech Notes > Configure a
"One Button Login" for IP Phone Agents 

 

On Thu, Jan 20, 2011 at 9:38 AM, Randall Crumm
<randall.cr...@flextronics.com> wrote:

HI,

Look at the CAD(Cisco Agent Desktop) installation guide page 53.

 

HTH

Randall

 

 

From: ccie_voice-boun...@onlinestudylist.com
[mailto:ccie_voice-boun...@onlinestudylist.com] On Behalf Of Mritunjay Kumar
Sent: Thursday, January 20, 2011 6:19 AM
To: ccie_voice@onlinestudylist.com
Subject: [OSL | CCIE_Voice] IPPA service url

 

Hi All,



Where i can find service url for IPPA. I did not find in cucm  and ccx help
page ?

any doc which is accessible in lab ?

regards,
Mritunjay

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