Hi guys moh was not configured. I will try it and update u guys. Thanks On Tuesday, February 15, 2011, <cciefo...@hotmail.com> wrote: > Make sure you have moh music-on-hold.au configured under telephony service. > Mandatory or you get silence. > -----Original Message----- > From: Ravindra Lakpriya <lakpr...@gmail.com> > Sender: ccie_voice-boun...@onlinestudylist.com > Date: Mon, 14 Feb 2011 23:40:19 > To: <ccie_voice@onlinestudylist.com> > Subject: [OSL | CCIE_Voice] B-ACD configuration > > Hi Guys, > > I'm configuring B-ACD for the first time :D > > When i dial the pilot number from outside via pots dial peer it is > getting connected. But it is not playing any voice prompt even though > i have configure under the service. i have attached the output of > debug voice applicaiton. and here is my configuration. please share > your views on this issue :) > > application > service aa flash:app-b-acd-aa-2.1.2.2.tcl > paramspace english index 1 > param number-of-hunt-grps 3 > param handoff-string aa > param dial-by-extension-option 3 > paramspace english language en > param max-time-vm-retry 2 > param aa-pilot 3000 > paramspace english location flash: > param second-greeting-time 30 > param welcome-prompt bacd_welcome.au > param call-retry-timer 20 > param voice-mail 3001 > param max-time-call-retry 300 > param service-name queue > ! > service queue flash:app-b-acd-2.1.2.2.tcl > param queue-len 10 > param aa-hunt0 3002 > param aa-hunt1 3010 > param aa-hunt2 3020 > param number-of-hunt-grps 2 > param queue-manager-debugs 1 > > dial-peer voice 3000 pots > service aa > destination-pattern 3000 > incoming called-number 3000 > direct-inward-dial > port 0/3/0:15 > > > Many thanks > > -- > Ravindra Lakpriya > >
-- Ravindra Lakpriya +94 773 532 094 _______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
