I was hoping you all could help me out with this problem. We had a power outage this past weekend and prior to this all was working fine. Yesterday we received reports from out branch offices that they could not make outbound calls. I had one of the users dial my cellphone number and my cellphone does ring, however the user does not receive any ringback, just dead air for about 7 seconds and then a fast busy. If I answer my cellphone they also receive a fast busy. The route groups for the remote sites have the GW here at the home office in their RG but it never goes to that gateway. I've had to remove the GWs at the branches from the route groups so that they can make outbound calls via the GW here. Here is the part that gets me, inbound dialing is still working fine via those gateways. I'm at a loss right now. TAC says its my phone company, but of course there is no trouble found on the lines according to them. We're running UCM 7.1.5.32900-2. The two gateways are both H323 gateways with FXO ports. One is a 2911 and the other is a 2801. Again I'm stumped because this was all working prior to the power outage at our home site. Any advice would be greatly appreciated.
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