Sorry for late answer, but just thought about one more thing, make sure the 
phone has CTI Control enabled, without this if you even have phone association 
with the correct user it will not work. 

Same goes for all other services as voiceview on cue or ippm of cups. 

Regards,

Sent from my iPad

On 29 May 2011, at 20:32, Ki Wi <kiwi.vo...@gmail.com> wrote:

> Everything should be in place. I have manually matched the phone 
> configuration as well. 
> 
> From HQ Ph1, i can login as others and still have option 4 available. It 
> seems like this phone have some "special" configuration which others doesn't 
> have.
> 
> Anyway, it's ok. Gonna wipe out the configuration soon and try everything 
> again. =)
> 
> Thanks everyone! 
> 
> On Mon, May 30, 2011 at 2:52 AM, Vik Malhi <vma...@ipexpert.com> wrote:
> Just double check that you actually have a voicemail for the other users that 
> are trying to use phoneview. Disable/enable globally and per user. Other than 
> that- check the Authentication URL in the Enterprise params. Ensure hostname 
> is replaced by UCM IPAddr. Seems to be a little flaky in this release.
> -- 
> Vik Malhi – CCIE #13890
> Managing Partner / Instructor - IPexpert, Inc.
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> From: Ki Wi <kiwi.vo...@gmail.com>
> Date: Sun, 29 May 2011 21:38:31 +0800
> To: George Goglidze <gogli...@gmail.com>
> Cc: OSL Group <ccie_voice@onlinestudylist.com>
> Subject: Re: [OSL | CCIE_Voice] CUC Phone View
> 
> I have associated every phones into that ID. 
> 
> Since lab is about speed, i don't think i want to waste time to pinpoint 
> those mac address in use. 
> 
> On Sun, May 29, 2011 at 9:07 PM, George Goglidze <gogli...@gmail.com> wrote:
> HQ phone 1 must be associated to the application user that is configured for 
> UC phone view.
> Check the others too,
> 
> Sent from my iPad
> 
> On 29 May 2011, at 11:34, Ki Wi <kiwi.vo...@gmail.com> wrote:
> 
>> anyone tried it?
>> 
>> I followed the guide closely from here 
>> http://blog.ipexpert.com/2010/11/17/setting-up-phone-view/
>> 
>> 
>> My HQ Ph1 can choose option 5 then follow by 4 to view the messages while 
>> other phones such as HQ Ph2 and BR1 Ph1/2 didn't have the option 4 same as a 
>> lot of others in the comment. 
>> 
>> I used voicemail template so i deleted HQ Ph1 and HQ Ph2 and recreate them 
>> again. The result is the same, HQ Ph1 can do phoneview and view the messages 
>> while others can't. 
>> 
>> Any tips on it?
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