is it on call manager? Make sure the phones are assigned to JTAPI user... and that the JTAPI user is in CTI Enabled group.
On Tue, Jun 7, 2011 at 2:24 PM, Rahul Kapor <rahul.kapo...@gmail.com> wrote: > Hello George , > > i am able to login now > but when i try to listen the mail which is in Inbox its throwing error ... > > "Authentication error" Report this error to your system administrator... > > > any further config ? > > thx, > Rahul > > > On Tue, Jun 7, 2011 at 2:58 PM, Rahul Kapor <rahul.kapo...@gmail.com>wrote: > >> ll check and ll update u ... >> >> >> >> On Tue, Jun 7, 2011 at 2:54 PM, George Goglidze <gogli...@gmail.com>wrote: >> >>> Go into Phone Services, and check that the new service that you >>> configured for VoiceView -> is Enabled. >>> There's a checkbox to enable it. >>> >>> Regards, >>> >>> >>> >>> On Tue, Jun 7, 2011 at 10:12 AM, Rahul Kapor <rahul.kapo...@gmail.com>wrote: >>> >>>> which service in cucm ? >>>> Messaging interface ?? >>>> >>>> >>>> On Tue, Jun 7, 2011 at 2:31 PM, George Goglidze <gogli...@gmail.com>wrote: >>>> >>>>> I mean in call manager. >>>>> >>>>> On Tue, Jun 7, 2011 at 10:00 AM, Rahul Kapor >>>>> <rahul.kapo...@gmail.com>wrote: >>>>> >>>>>> which service ? >>>>>> Voiceview enabled in cue. >>>>>> >>>>>> >>>>>> On Tue, Jun 7, 2011 at 2:15 PM, George Goglidze >>>>>> <gogli...@gmail.com>wrote: >>>>>> >>>>>>> Is the service Enabled? >>>>>>> >>>>>>> On Tue, Jun 7, 2011 at 9:37 AM, Rahul Kapor <rahul.kapo...@gmail.com >>>>>>> > wrote: >>>>>>> >>>>>>>> Hi All, >>>>>>>> >>>>>>>> thanks for reply. >>>>>>>> >>>>>>>> One more issue i am facing >>>>>>>> >>>>>>>> i configured phone service >>>>>>>> >>>>>>>> url is >>>>>>>> >>>>>>>> http://14.160.115.202/voiceview/common/login.do >>>>>>>> >>>>>>>> CUCM phone is subscribed with service and reset the phoens >>>>>>>> >>>>>>>> when service button is pressed , message "no service is configured " >>>>>>>> is displayed on phone. >>>>>>>> >>>>>>>> JTAPI interation btw CUCM and CME works fine. Phone is associated >>>>>>>> with JTAPI user. >>>>>>>> >>>>>>>> Thx, >>>>>>>> Rahul >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tue, Jun 7, 2011 at 1:59 PM, George Goglidze <gogli...@gmail.com >>>>>>>> > wrote: >>>>>>>> >>>>>>>>> Hi, >>>>>>>>> >>>>>>>>> Authentication URL should not be CUE, it should be CUCME and the >>>>>>>>> URL is different: >>>>>>>>> >>>>>>>>> url authentication http://cme-ip-address/CCMCIP/authenticate.aspcisco >>>>>>>>> cisco >>>>>>>>> >>>>>>>>> Regards, >>>>>>>>> >>>>>>>>> On Tue, Jun 7, 2011 at 7:25 AM, Rahul Kapor < >>>>>>>>> rahul.kapo...@gmail.com> wrote: >>>>>>>>> >>>>>>>>>> Hi all , >>>>>>>>>> >>>>>>>>>> Trying to configure >>>>>>>>>> >>>>>>>>>> VoiceView but its not working >>>>>>>>>> >>>>>>>>>> following config is configured under telephony service >>>>>>>>>> >>>>>>>>>> url services http://14.160.115.196/voiceview/common/login.doVoiceView >>>>>>>>>> url authentication >>>>>>>>>> http://14.160.115.196/voiceview/authentication/authenticate.docisco >>>>>>>>>> cisco >>>>>>>>>> >>>>>>>>>> reset the phone , when service button is pressed , message "no >>>>>>>>>> service configured " is displayed. >>>>>>>>>> >>>>>>>>>> Any missing config here ? >>>>>>>>>> >>>>>>>>>> thx, >>>>>>>>>> Rahul >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> _______________________________________________ >>>>>>>>>> For more information regarding industry leading CCIE Lab training, >>>>>>>>>> please visit www.ipexpert.com >>>>>>>>>> >>>>>>>>>> Are you a CCNP or CCIE and looking for a job? Check out >>>>>>>>>> www.PlatinumPlacement.com >>>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> >
_______________________________________________ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Are you a CCNP or CCIE and looking for a job? Check out www.PlatinumPlacement.com
