If you click on the services on the left side of your CUPC Health status it
will give additional information pertaining to that section, IE: Presence.

Have you checked your ACL on the CUPS?  Maybe you forgot to add the allow
for the HQ subnet.  I assume the BR1 users work fine, only issue is with HQ
users?

Chris


On Tue, Jun 14, 2011 at 10:12 AM, Alan Gardner <agard...@ctclc.com> wrote:

> Done the integration and if I go to User management and end users all of my
> BR1 show devices, but all my HQ phone do not show devices.
>
>
>
> I have checked my line to user association all good.
>
>
>
> I have checked my End user in cucm- all good. I have compared all of them
> and cannot figure out what could be different.
>
>
>
> Any ideas.
>
>
>
>
>
> [image: Description: cid:image001.png@01CC2A79.DC0E35F0]
>
>
>
> Also getting  Disconnecting (pending retry) under Server health
>
>
>
>
>
> Best Regards,
>
> Alan Gardner
> Chief Executive Officer
> Current Technologies Computer Learning Center
> PH. 219.764.3800
> agard...@ctclc.com
> MCT, MCSE (Messaging & Security), MCSD,
> MSF Trainer, MCNI, MCNE, MCSA, CCNA, , ITIL
> CCNP, CCVP, CCIP, CCDP, CCIE # 22758, CCSI
> A+, MCDST, Network+, Server+, IT Project+,
> EBIZ, CTT+, MCDBA CCNT, CISSP, CWNA, CTP, CIW
> Microsoft Server 2008 Enterprise Administrator
>
>
>
>
> _______________________________________________
> For more information regarding industry leading CCIE Lab training, please
> visit www.ipexpert.com
>
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>

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